2025-054 Director, Operations

Full-time, Onsite

35 hours per week

Spark Your Potential, Ignite Your Future!

At Alectra, we're not just about powering communities; we're about empowering our people. We prioritize well-being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact.

Are you a collaborative leader with experience in utility line construction and maintenance? Join Alectra as a Director, Operations, where you will provide leadership and direction to ensure construction and maintenance projects and programs are executed and electrical distribution system is constructed and maintained in accordance with standards, legislative, regulatory, safety and customer reliability requirements.

What you'll do

• Provides leadership and guidance to highly skilled technical and trades employees in the execution of maintenance and construction programs for the electricity distribution system
• Supports, establishes and implements the overall Construction and Maintenance Services strategic plan (policies, standards, practices and technology) by assessing emerging technologies and process improvements and industry trends
• Creates, implements, and administers a management system to ensure compliance with electricity safety regulation Ontario Reg. 22/04
• Collaborates with System Operations leadership to ensure system reliability targets are met through effective planning and execution of annual inspection and maintenance programs
• Ensures quick and effective response to customer power outages and the safe and expeditious restoration of power to the customer
• Establishes a high performance culture to ensure high levels of productivity, accountability, quality and customer service
• Ensures adherence to and effective administration of collective agreement
• Provides overall people leadership and direction through coaching, development, performance management and resource planning
• Translates organization strategy into annual business plans and budgets and manages resources accordingly
• Oversees department projects and key initiatives to ensure quality and timely completion within budget
• Recommends and implements new or enhanced policies, procedures and processes to improve operational effectiveness
• Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards
• Performs other duties as assigned

• Corporate Values and Conduct: Demonstrate professional conduct and align with Alectra's core values of safety, teamwork, and customer focus.
• Other Duties: Perform additional tasks as assigned to support operational objectives

Who you are

Education

• Bachelor's degree or College diploma related to Electrical Engineering or recognized equivalent
• Registered member of Professional Engineers Ontario (PEO) or Ontario Association of Certified Engineering Technicians and Technologists (OACETT) in good standing (preferred)
• Must hold and maintain a valid class G driver's license

Specialized knowledge

• Strong understanding of electricity distribution design and construction practices, electrical distribution systems, safety standards and protection codes
• Demonstrated ability to manage financials and make sound business decisions*
• Knowledge of regulatory and governmental requirements, codes and regulations (OHSA, E&USA Rules, WHMIS, ESA and TDG Act)
• Knowledge of technical specifications and standards including CSA, CEA and ESA
• Good understanding of electrical utility operations and construction work methods and practices, codes and regulatory requirements
• Proficiency with MS Office applications

Experience

• Minimum 10 years' experience in a Utility at a manager/senior leader level
• Demonstrated experience in building relationships with stakeholders, regulators and governing organizations
• Experience in a unionized environment is an asset

Skills/Abilities/Competencies

• Superior strategic planning skills, with the ability to critically analyze complex information and evaluate the long-term impact and risks of decisions
• Demonstrated ability to drive and execute strategic plans and objectives
• Superior written and presentation skills, with the ability to organize and convey complex information in a compelling way
• Ability to plan, prioritize and execute multiple projects and initiatives within established timelines
• Strong conflict negotiation skills, with the ability to influence and resolve complex and critical issues

Who we are

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:

Where you will work

• On-site: This role is performed primarily in office.

Safety: Stay aware, prevent risks and protect each other.

Respect: Value everyone, act honestly and foster inclusion.

Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.

Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.

Innovation: Drive growth by embracing change, creativity and continuous improvement.

Here's why Alectra might be your ideal workplace:

• We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan - we offer a robust benefits package that supports you and your family.
• We invest in your career development. At Alectra, we care about our team's future through offering ongoing trainings, mentorship and opportunities for advancement.
• We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
  • Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
  • Disconnecting from work: We prioritize your well-being through our "Disconnect from Work" policy which ensures you can fully unplug outside of regular working hours to maintain a healthy work-life balance.

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

If this sounds like you and gets you excited, we'd love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team,

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact peopleservices@alectrautilities.com . We will work with you to ensure your needs are being met to the point of undue hardship.

Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.

Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.