Account Director, Client Services- Miami, FL (Onsite)

*This is an onsite role based out of our office in Doral, FL. This is not a remote or hybrid opportunity.

Company Overview

An entertainment, marketing & media company, Loud And Live performs at the intersection of music, sports, lifestyle and content development. Headquartered in Miami, FL, Loud And Live's success is driven by the company's passion to create engaging and technology-embedded experiences for global audiences.

Position Summary

The Account Director is responsible for leading the planning, strategy, ideation, sell-through and execution of retail-centric marketing initiatives for key accounts. This role is responsible for managing and growing key account relationships and ensuring that clients are dutifully serviced based on established scopes of work and client protocols. Also, the Account Director will have sales responsibilities, including the preparation and presentation of prospective client sales pitches or proposals, along with the selling and upselling of marketing services to current and/or future clients.

Job Responsibilities

• Lead the cross functional planning process for marketing initiatives for key retail clients, inclusive of strategic and tactical plan development, proposal creation, execution and optimization.
• Educate clients on key service offerings by positioning as solutions for consumer engagement needs by maintaining a clear understanding of the client's target audience, industry, competitive landscape, and business objective.
• Supervise and/or directly manage program execution, budgets, deliverables, timelines, and post-promotional reporting in accordance with company systems and processes.
• Develop strong client relationships through effective communication, flawless execution and proactive recommendations to continuously grow client business.
• Make autonomous decisions that are aligned with client and company goals.
• Manage direct reports, ensuring accountability, strong results, and alignment with the company's service-oriented culture.

Minimum QualificationsThe following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

• Education Level: (Required) Bachelor's Degree or equivalent experience
• Field of Study/Area of Experience:
• 9+ years of experience in agency, brand or consumer products

• Experience in event execution or experiential marketing preferred.
• Experience in digital, social media marketing and/or content development is a plus.
• Relevant marketing experience in retail and/or retail marketing is strongly preferred.
• Bilingual (English/Spanish) is a plus.

Skills, Knowledge and Abilities

• Track record of building and maintaining customer/client relationships.
• Good interpersonal skills, along with the ability to collaborate across entire organization along with being able to build relationships with external vendors and clients.
• Proven leader with the desire and ability to build strong teams and grow talent.
• Passionate individual willing to immerse him/herself in their work.
• Superior communication skills: oral, written and listening.
• Ability to work effectively with management.
• Manages time effectively to allow oversight of multiple workstreams that may have competing deadlines.
• Self-motivated and organized with the ability to work independently and effectively set priorities and deliver on time.
• Proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers.

Problem Solving:

• Able to internalize client business needs and develop strategic solutions that employ Loud And Live's unique suite of capabilities.
• Must be flexible when necessary; able and willing to explore and test new ways of doing things; must not remain set in ways to the detriment of the Company's competitiveness.
• Must show initiative and possess the ability to make decisions and solve problems quickly and effectively.
• Relies on extensive experience and judgment to plan and accomplish goals.

TRAVEL REQUIREMENTS

• 25-50% travel required

PHYSICAL REQUIREMENTS:

• Constant: During working hours; incumbent will be mostly sitting down in front of a computer.
• Occasional: Flexibility and willingness to work unconventional hours (nights and weekends) when necessary.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the Company.

This requirements and responsibilities in this position description do not create an employment contract and are not meant to be all-inclusive. The incumbent is responsible to ensure compliance with all laws, regulations, codes, standards and company policies relevant to this position. This document in no way states or implies that only the duties described above are to be performed by the incumbent. The incumbent will be expected to follow instructions and perform duties as required by his or her supervisor and understand that aspects of their position may be changed by the Company on an as-needed basis.