Account Director

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Company: Real Chemistry

Location: Boston, MA 02115

Description:

Working at Real Chemistry and in the healthcare industry isn't just a job for us. We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration-we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare-all with the intent to transform healthcare from what it is to what it should be. But we can't do it alone - you in?

Avant - Part of Real Chemistry - is a leader in peer-to-peer marketing for pharmaceutical and biotechnology companies, creating comprehensive communication strategies and plans that deliver superior medical and health education to healthcare professionals across multiple channels.

The Account Director will lead strategic client partnerships, overseeing the development and execution of healthcare marketing initiatives. This role combines strategic thinking, client relationship management, and team leadership to drive the success of peer-to-peer education programs and other brand initiatives. The Account Director will serve as a trusted advisor to clients, ensuring excellence in execution, compliance, and results-driven outcomes.

What you'll do:

  • Build and maintain strong client relationships, acting as a trusted advisor and point of contact.


  • Drive strategic brand initiatives, including peer-to-peer education and channel strategy.


  • Provide data-driven recommendations and adjust strategies based on market dynamics, ROI, and competitor activities


  • Lead the development and execution of peer-to-peer programs, including business planning and forecasting.


  • Establish metrics to measure success and incorporate learnings into future strategies.


  • Actively participate in brand planning processes and provide strategic guidance throughout project execution.


  • Manage and mentor account team members, including Account Executives and Project Associates.


  • Set clear performance goals, provide feedback, and support professional development.


  • Forecast resources and assign staff to ensure seamless project execution.


  • Oversee project budgets, timelines, and deliverables to ensure client satisfaction.


  • Collaborate with internal teams to ensure compliance with medical, legal, and regulatory requirements.


  • Contribute to the development and refinement of internal processes, including SOPs and best practices.


  • Identify and pursue new business opportunities within existing accounts and new clients.


Travel: this position may require moderate overnight/weekend travel (up to 30%)

This position is a perfect fit for you if:

  • Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you.


  • You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving.


  • You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.


  • You are highly organized self-starter, able to work independently and under tight deadlines.


What you should have:

  • Bachelor's degree in marketing, communications, business, or a related field.


  • 7+ years of experience in healthcare marketing, agency, or pharmaceutical/biotech industries.


  • Strong knowledge of peer-to-peer education, brand management, and regulatory compliance.


  • Proven experience in strategic planning, project and budget management preferred.


  • Exceptional communication, presentation, and relationship-building skills.


Pay Range: $110,000.00-$125,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients - New York, Chicago, Boston, San Francisco, Carmel (IN), Manchester (UK), Edinburgh (UK), and London (UK) - that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester . Learn more about our great benefits and perks at: www.realchemistrybenefits.com

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

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