Account Executive-Installed Sales

Responsibilities:

• Sales of additional software licenses, upgrading to existing solutions, adding clients to existing solutions, migrations, and helping to drive the solutions of other Tyler products into the EPS install base.
• Development and management of an Account Plan for each assigned customer.
• Ability to develop, maintain, and execute a plan for your territory from a regional perspective.
• Ensure that all administrative obligations are completed in a timely, accurate manner.
• Spend 20% or less of your time in the field with Customers.
• Continuously learn about Tyler's Customers, product offerings, partnerships, our processes, and the industry.
• Assist Management in the development of program-oriented sales offerings and campaigns.
• Focus on Program oriented selling - utilizing the phone, email, and webinars.
• Develop Warm Calling (existing customers) Fundamentals.
• Preparation
• During the Call, Build Early Rapport - Reinforce Their Trust to Move Forward.
• General Benefits Questions - Define the Customer's Reason or Interest in a Change.
• Summarize Benefits - Review the General Benefits of the specific Tyler solution.
• Close - Recommend Next Steps.

Qualifications:

• Phone Sales skills.
• Opportunity identification, qualification, and closure.
• Public Safety knowledge and experience preferred.
• Proven track record in closing business - face-to-face or via phone.
• Solution and Consultative sales experience.
• Experience and a minimum proficiency with MS CRM and/or Salesforce.
• Solid written, verbal, and presentation skills.
• Ability to work within a team and provide support on topics related to the team.
• Sales territory and ideal candidate locations are: PA, NY, MD, VA, CT, ME, NH, NJ, VT

Location
Philadelphia, Pennsylvania | Marlborough, Massachusetts | Bedford, New Hampshire | Latham, New York | Annapolis, Maryland | Richmond, Virginia | Trenton, New Jersey | Portland, Maine | Bristol, Connecticut

Travel
10-25%

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.