Account Manager/ Client Executive

Freedom Scientific and TPGi, both divisions of Vispero, are leaders in the development of assistive technology solutions and accessibility products and services, with a commitment to providing innovative products and services that enhance the independence and quality of life for individuals who are blind, low vision, or have other disabilities. Our solutions include screen readers, magnification software, accessibility testing tools and accessibility services, serving educational, corporate, and consumer markets globally. At the heart of our mission is the belief that everyone deserves equal access to the digital world.

As a Client Executive at Vispero you will be a field-based, direct sales professional responsible for client retention and growth through contract expansion and new product/service introductions, focusing on building strong relationships with various accessibility stakeholders and buyers including HR, IT, Program/Product Managers, Kiosk/Self-Serve Product Leaders and Accessibility Leaders.

Scope of Work

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Quota responsibility of $1.5m+ of contract value within a territory of major client accounts (ie., 20-40 accounts in either the enterprise space or, education/government)
• Mastery and consistent execution of sales process/methodology
• Account planning and territory management including monthly/quarterly customer reviews/QBRs (internal and with the customer); consistent growth within an account with information on accessibility strategy/goals and expansion of stakeholders that are able to support accessibility programs
• Managing forecast accuracy on a monthly/quarterly/annual basis (including maintaining in HubSpot, Vispero's CRM)
• Maintaining competitive knowledge and focus
• In-depth knowledge of Vispero's products and services

Supervisory Responsibilities

None

Required Knowledge/Skills/Abilities

Qualifications:

• 7+ years of experience with proven consultative sales, preferably in high technology (services, software, or consultative environment), with evidence of prior success in Sales/Account Management/Growth (B2B only, please)
• Strong demonstration of intellect, drive, executive presence and sales acumen
• Proven experience building excellent client relationships at C-level within large enterprise organizations and developing multiple buyer relationships and personas
• Strong computer proficiency and presentation skills
• Background or experience in the accessibility space is highly desired
• Knowledge of the full life cycle of the sales process
• Bachelor's or Master's degree - desired

Physical Requirements

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.

The Typical Salary range for the Account Manager/ Client Executive role is between $90,000- $120,000 per year plus commission