Account Manager

Vacancy Name
Account Manager

Contract Type
Permanent

Location
New York

Secondary Location

About the Role and the Team

We are looking to add a key hire to the Adform team that will have a major impact on our business. The Account Manager is part of the US team, and is responsible for strategic existing clients in the US and focus on the growth of clients' business by best usage of the Adform platform. This role is tasked with ensuring that clients get the best customer experience through utilizing Adform.

Your responsibilities

• Work with senior commercial leadership in order to set the strategic commercial objectives, build and deliver client growth plans across agency and enterprise business.
• Deliver revenue growth for Adform by engaging customers to adopt additional components of Adform's full-stack technology platform in the US.
• Deliver revenue objectives quarterly and annually through personal effort and with team members
• Ensure that Clients gets best in class service and support, deliver a superior customer experience through cooperation with other teams within the company
• Manage and develop relationships with existing Clients: work with Clients in a structured way, have follow-up calls/meetings in order to ensure good relationship and their understanding of Adform products
• Keep up to date with recent market and industry trends, events, clients, and prospects
• Manage and maintain the opportunity pipeline using internal sales management system(s)
• Proactively engage clients about all Adform products and how they can be leveraged to solve their goals and objectives
• Support and share know-how with other team members in order to reach business goals and revenue objectives. Work with relevant team members (Sales and Services) to assure the best client experience
• Improve the sales processes in order to achieve efficiency and better quality in order to maximize revenue
• Work with relevant stakeholders and provide structured feedback about clients and market
• Support the commercial sales lead and customer success team through the on-boarding/ramping process of a new clients.

We expect you have

• A consistent track record of achieving sales objectives and demonstrable planning and forecasting skills
• Existing network within the online advertising industry in the US
• Proven experience in managing high budgets and revenues and large Clients
• Extensive experience of running accounts/client relationship management
• Traffic or ad operations experience
• Comfort presenting solutions and upselling to clients
• Excellent communication skills (both with clients and with internal teams)
• Strong skills in client-centricity and building relationships
• Proactivity, problem-solving ability, and strategic thinking
• Great negotiation skills and strong focus on results

It would be an advantage if you:

• Hands-on experience in operating in other DSPs, Ad Servers, and DMPs
• Adform platform knowledge
• Salesforce experience, Gainsight experience, Tableau experience

Our promise

• Experienced and professional team
• Challenging and exciting work environment with collaborative teammates sharing local and global objectives.
• Dynamic, inspiring and international team-oriented learning environment
• Informal style of leadership and communication - but with the highest expectations of performance and professionalism
• Possibilities to learn and work with experts from different countries (offices around the world)
• Comprehensive health insurance plan, team buildings efforts, competitive compensation and the opportunity to develop and have an impact in a fast-paced, dynamic and rigorous environment etc.
• Salary range: $125,000 - $150,000 including bonus; final offer will depend on your skills, competencies, and experience

About Us
Adform is the only global, independent and fully integrated advertising platform built for modern marketing. Its unique enterprise technology - Adform FLOW - harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign lifecycle. It provides clients with enhanced control and transparency across their advertising operations, including ownership of all data from their campaigns. Since 2002, Adform has developed technology to enhance human/machine collaboration and deliver augmented intelligence, thereby amplifying business results for its clients around the world.