Account Manager

What we do:

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.

Founded by serial entrepreneurs, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market. Following a remarkable 7x ARR growth in 2023, Vertice has raised a total of $100 million to date. The Series C funding round, announced in January 2025, aims to fuel global expansion and drive product innovation.

We're well positioned to achieve our mission but we need the right people to ensure it happens. We're looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in New York, you'll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact.

Responsibilities:

As our first US Account Manager at Vertice, you will set the bar for operational brilliance within our US Sales organisation by cultivating and implementing strategies to expand accounts efficaciously. Externally you will likely be working closely with C-suite stakeholders and internally you will report into our VP of Sales in the US. You'll be focusing on retention and upselling to our US customers so they achieve great value from our product.

• Own, drive and manage the end-to-end existing customer relationship - ensuring customer retention, renewal and up-sell/cross sell of the entire Vertice portfolio.
• Accurately maintain forecast of your territory and communicate any retention risk to internal resources in order to develop resolution strategies.
• Ensure customer satisfaction and delight through leveraging our product solutions to solve/support customer business priorities.
• Prospect heavily within your install base of accounts and create net-new sales pipeline.
• You will own the customer lifecycle, from onboarding through to renewal and beyond, working closely with Customer Success and wider Sales team.

Requirements:

• 7+ years commercial experience.
• 'Individual Contributor' mindset - you are happy to be hands-on and be the start of a new function at Vertice.
• Ideally you will have ambition to expand this part of the business in future.
• Experience working in a competitive category, where every renewal is a potential competition.
• You have worked with a range of customers, particularly enterprise and mid-sized.
• Demonstrable track record of repeatedly meeting and exceeding quota and net revenue retention goals.
• You are a clear, confident and compelling communicator - in writing, in conversation and in front of customers.

Nice to haves:

• You have experience in companies selling Sales tools or similar, particularly if you were not the market leader.
• Experience working in a SaaS company or fast growing start-up.
• You are resourceful, scrappy and creative - if a playbook doesn't exist yet, you go figure it out and build it.
• Superb listening skills and the ability to dig deeper to uncover the customer's true objectives.
• Demonstrated ability to conduct compelling presentations / QBRs to senior customer stakeholders.

Why join Vertice?

• Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS.
• Work with passionate and talented teams that value your contributions and expertise.
• Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity.
• Share in our success with equity options.

Final things to note

Vertice is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Vertice's privacy policy.

We like to deal directly with our candidates so no agencies please!

If you aren't sure this job applies to you, feel free to send your CV to careers@vertice.one, and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!