Account Supervisor

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Company: Publicis Groupe Holdings B.V

Location: New York, NY 10025

Description:

Company description

Leo Burnett is a communications agency powered by its HumanKind operating system, with the belief that creativity, data and technology work together to transform human behavior and drive prosperity for clients. Part of Publicis Communications, Leo Burnett Worldwide is one of the world's largest agency networks with 85 offices and more than 8,000 employees. The global agency works with some of the world's most valued brands including Aldi, Bank of America, Campbell's, Dunkin, Firestone, Jim Beam, Kellogg's, Nintendo, Tillamook and UnitedHealthcare among others.

Overview

We are currently seeking a full-time Account Supervisor to join our team.

At Leo, members of the account management department are expected to be business partners - both externally with our clients, and internally with each member of a cross-functional team. The account people should use their deep knowledge and understanding of the clients business in order to create the best conditions for the right work to thrive, leading to the success and growth of both our partners and our agency.

The account supervisor is a driving force in the agency, with significant experience in managing internal teams, building strong client partnerships and delivering excellent work. They have a 'no task too big, no task too small' mentality and will be expected to manage their own projects flawlessly while also taking on some leadership responsibilities. They are excellent communicators both internally and externally, ensuring that stakeholders are well informed. They have a solid understanding of marketing strategy and are eager to develop this further. They project calmness and authority, creating the foundations that are required for the whole team to succeed.

Responsibilities

Client Partnership
Building relationships with clients based on consistent, best-in-class delivery and a strategic understanding of the client's business
Regularly communicating with clients to keep them informed of project progress, and ensuring that any client requests are addressed in partnership with other members of the team
Developing an in-depth and strategic understanding of the client's business and competitive landscape, in order to ensure that the output of the agency is always in pursuit of the client objectives
Quickly becoming the agency's knowledge bank when it comes to the clients (both in terms of the client business, but also the individuals who make up the client marketing organization)

Agency Growth
Seeking out new opportunities for organic growth on existing client business, and then working with other members of the team to bring in these additional projects
Exhibiting an entrepreneurial mindset and a hunter attitude. Actively searching for new business opportunities within the marketing community

Team Leadership & Collaboration
Partnering with strategy and creative counterparts to form a team that together provides the client with the best of Leo

Project Management
Overseeing the project management of the account, guiding the account manager and partnering with other departments to ensure smooth delivery
Troubleshooting where necessary and having the confidence and authority to redirect projects if they are beginning to go off track
Partnering with other members of the account, finance, operations and production teams to ensure that projects are being well financially managed, maintaining profitability

Delivery
Becoming the lynchpin in the team once a project has been green-lit for production, partnering closely with creative and production to ensure that the client management of the project is smooth and enjoyable
Exhibiting an attention to detail that ensures every single element of a campaign is delivered on time, and on budget, to the highest creative standards

Qualifications
Bachelor's degree in Advertising or related field, preferred
4+ years of relatable experience in client service or brand marketing
Solutions-oriented; always has solutions in mind when managing up
Demonstrated ability to own and work on multiple projects at once
Extremely detail-oriented and organized
Strong oral and written communication skills
Strong interpersonal skills
A passion for creativity

Additional information

Our Publicis Groupe motto "Viva La Diffrence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

Compensation Range: $73,910- $116,380 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/08/2025.

All your information will be kept confidential according to EEO guidelines.

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