Accounting Director

Accounting Director Role Blueprint

Mission
The Accounting Director, under the oversight of the CEO and Director of Operations, is the backbone of our core focus: "empowering success through financial wisdom" for each of our clients. By ensuring accurate records and leading a remote team of bookkeeping experts, the Accounting Director paints a tangible picture of financial health for the businesses we serve.

Outcomes

• Take full ownership of the bookkeeping division
  
  • Oversee all bookkeeping operations autonomously and deliver results without requiring daily supervision.
  • Assume end-to-end responsibility for the accuracy, timeliness, and quality of all client financials and related outputs.
• Ensure the highest quality standards
  
  • Develop rigorous quality standards aligned with our core values.
  • Personally verify the highest level of accuracy across the team, ensuring error-free deliverables for clients.
• Champion an exceptional client experience
  
  • Take ownership of client satisfaction, ensuring responsive, empathetic, and solutions-focused communication.
  • Meet with clients as needed for onboarding and complex bookkeeping questions.
• Display mastery of ecommerce bookkeeping
  
  • Manage tasks like bill pay, accounts receivable/payable, payroll, inventory-based accounting, and sales tax for ecommerce businesses.
  • Build SOPs and training materials to advance team skills.
• Solve complex issues independently
  
  • Research and master new areas to ensure any client requirements are successfully handled.
• Ensure timely completion of deliverables
  
  • Ensure all client financials are sent out by the 20th of each month.
  • Build tracking systems to monitor progress and resolve bottlenecks proactively.
• Build and lead a high-performing team
  
  • Collaborate on hiring and perform regular performance reviews.
  • Model expertise and mentor team members in advanced bookkeeping practices.
• Advance ecommerce expertise
  
  • Stay updated on trends and changes to improve team performance and client outcomes.
• Drive systems literacy and process improvement
  
  • Demonstrate mastery of project management tools and continuously document and refine processes.

Competencies

• Relevant experience and expertise: Bachelor's degree in accounting (or equivalent) and 5+ years of proven success, particularly in ecommerce bookkeeping.
• Independent and self-driven: Thrives without supervision and takes initiative to solve issues.
• High standards and accountability: Committed to delivering uncompromising quality.
• Proactive problem-solver: Anticipates and resolves issues efficiently.
• Technologically proficient/adaptive: Quickly learns and adapts to new tools.
• Time management guru: Effectively prioritizes and meets deadlines in a remote work environment.
• Process-oriented: Builds scalable, repeatable systems to ensure operational excellence.
• Virtuous work ethic: Demonstrates a strong commitment to hard work and integrity.
• Communicative: Shares information clearly and respectfully while seeking clarification when needed.
• Research-minded: Invests in continuous learning and professional growth.
• Collaborative: Works seamlessly with peers and strategic teams.

Benefits

• 100% remote work environment
• Bonus program for achieving KPIs
• Professional development reimbursement
• Generous time off policy
• Additional benefits as the company grows