Administrative Investigations Manager (PED #21518)

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Company: State of New Mexico

Location: Santa Fe, NM 87507

Description:

$32.84 - $52.54 Hourly

$68,302 - $109,283 Annually

This position is a Pay Band 80

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

All positions at the NM Public Education Department are based in Santa Fe, however some may operate through our Albuquerque office based on home address and space availability.

MISSION: EQUITY, EXCELLENCE AND RELEVANCE - The New Mexico Public Education Department partners with educators, communities, and families to ensure that ALL students are healthy, secure in their identity, and holistically prepared for college, career, and life.
VISION: ROOTED IN OUR STRENGTHS - Students in New Mexico are engaged in a culturally and linguistically responsive educational system that meets the social, emotional, and academic needs of ALL students.

ABOUT INVESTIGATIONS:
The role of the Public Education Department's Investigations is to gather the facts in a thorough and unbiased manner about complaints of misconduct alleged to have been committed by a school district personnel, a school employee, a school volunteer, or a contractor/contractor's employee.

The mission of PED Investigations is to help ensure a secure learning environment through integrity, compassion, and accountability so New Mexico's students, teachers, and educational community feel valued and respected.

Why does the job exist?

The Administrative Investigations Manager is responsible for:
-Managing the performance of the administrative investigators as well as ensuring that statute of limitations are not overlooked;
-Participating in the development of administrative investigations;
-Provide guidance and support to the staff;
-Promoting development of the investigators;
-Conducting investigations, collecting evidence, interviewing Complainants, Licensees/Respondents, and Witnesses, writing investigative reports and testifying in administrative hearings for the purpose of administratively acting upon a professional educational license for matters that entail possible fraud, waste, abuse and/or other ethical and/or professional misconduct.

How does it get done?

-Investigate licensure complainants in a thorough, accurate, and expeditious manner;
-Utilizes computer databases, Internet search engines, interviews, collected evidence, etc. to develop thorough investigation reports;
-Collaborate with investigators and make recommendations to investigators on how to proceed in investigations;
-Monitor work productivity of the unit while assuring quality and that staff are adhering to proper processes;
-Provide direction to staff through use of good judgment, professionalism and attention to timelines;
-Provide technical expertise, consultation and training in the areas of case management and investigations;
-Completing employee performance evaluations for employees pursuant applicable State Personnel Board rules and Department policy including opening, interim, and final evaluations in a timely manner and provide appropriate feedback;
-Participate in meetings and planning sessions as they relate to goals and mission of Office of General Counsel; keeping the Director of Investigations well informed if she/he was unable to attend;
-Testify in administrative proceedings;
-Make decisions concerning personnel matters including but not limited to; approval of leave, corrective action, employee development, etc.

Who are the customers?

-This position serves in a supervisor role for the four (4) employees in Administrative Investigations;
-The position will report to the Director of Investigations of the PED;
-Investigations are completed on behalf of the PED's Professional Licensure Bureau at the direction of the PED's Professional Licensure Bureau Director and the Director of Investigations;
-The Office of General Counsel's Administrative Prosecutors;
-External customers/individuals participating in public education.

Ideal Candidate

The ideal candidate will have:
-A masters degree from a field that emphasizes writing and reporting on observations made;
-Strong understanding of relevant laws and regulations (e.g., Rule 6.60.6.9 NMAC, Rule 6.60.9.9 NMAC, NMSA 1978 22-1-1.2, NMSA 1978 22-10A-2);
-Excellent written and verbal communication skills for creating investigative reports, training modules, training logs, corrective actions and/or evaluations;
-Strong experience in conducting investigations, reviewing other investigator's investigative reports as well as providing evaluation and recommendation of these investigative reports;
-Ability to analyze and investigate complaints and make sound investigation plans to complete thorough and expeditious investigations;
-At least four (4) years' experience supervising or managing three (3) or more staff members, with the ability to mentor, evaluate, and implement corrective actions;
-NM State Personnel Office certificate in Essentials of Supervision and Management or the ability to obtain a certificate six (6) months after hire;
-Strong interpersonal skills to work with and develop relationships with internal and external stakeholders;
-Detail oriented;
-Ability to multitask;
-Ability to engage in critical and analytical thinking as well as engage in problem solving.

Minimum Qualification

A Bachelor's degree in any field of study from an accredited college or university and six (6) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling ten (10) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 10 years of experience 2 Associate's degree AND 8 years of experience 3 Bachelor's degree AND 6 years of experience 4 Master's degree AND 4 years of experience 5 PhD degree AND 2 years of experience
Education and years of experience must be related to the purpose of the position.
If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico's Driver's License.

Please provide a writing sample along with your application.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

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Agency Contact Information: Yvonne Grimes, Director of Investigations, (505) 699-3469. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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