Administrative Services Coordinator - Urology Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)

The Administrative Services Coordinator assists department leadership in coordination of administrative services in unit and or other areas as requested. They have duties which include, but not limited to, administrative responsibilities such as scheduling, coordination of calendar, responding to complaints, questions, requests and inquiries) customer relations, clinic processes, insurance verification/authorization, answers phones and directs to appropriate personnel.

The Administrative Services Coordinator assists department leadership in coordination of administrative services in unit and or other areas as requested. They have duties which include, but not limited to, administrative responsibilities such as scheduling, obtaining medical records and any other important materials in a timely fashion, coordination of calendar, responding to complaints, questions, requests and inquiries) customer relations, clinic processes, insurance verification/authorization, answers phones and directs to appropriate personnel.

Essential Duties:

• Plans and coordinates special events, conferences and/or seminars as indicated.
• Researches, gathers, organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents results and recommendations to supervisor.
• Resolves collection issues and discusses write offs with MDs/bill staff/administration/chair.
• Assists patients in completing and submitting their disability forms. Assists the clinic with other coordination duties as assigned.
• Acts as a liaison between Keck Hospital, USC Care, and the Departments with regard to service line. Manages conflict resolution between entities.
• Assists in developing sub-unit policies and procedures to optimize efficiency and quality of the division. Examines work flow and revises processes as needed.
• Participates in Strategic Planning and Business Development.
• Participate in assigned committees for Keck Hospital, USC Care and Departments.
• Practice OSHA safety standards.
• Maintain patient confidentiality.
• Other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Bachelor's degree in a related field.

• Combined experience/education as substitute for Bachelor's Degree.

• Req 2 years Medical Secretary experience or administrative experience

• Req Knowledge of ICD and CPT coding.
• Req Organization/time management skills.
• Req Demonstrates ability to effectively work with physicians, staff, and patients.
• Req Proficient computer skills in Microsoft Word as well as Internet access and utilization.
• Req Able to function independently and as a member of a team.

Preferred Qualifications:

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $68,640.00 - $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Non-discrimination
• Employment Equity
• Read USC's Clery Act Annual Security Report
• USC is a smoke-free environment
• Digital Accessibility

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$127319.htmld