AEM Business Analyst @ Chicago IL

Job Summary:
We are seeking an experienced AEM Business Analyst to support the design, implementation, and enhancement of Adobe Experience Manager (AEM) solutions for our organization. This role involves working closely with cross-functional teams, including marketing, IT, and product management, to gather and analyze requirements, manage workflows, and optimize AEM implementations. The ideal candidate will bring a strong understanding of both business processes and technical capabilities of AEM to drive successful projects from concept through execution.Candidate must be local to Chicago IL

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather, document, and analyze business and technical requirements related to AEM implementations.
• Solution Design: Translate business requirements into functional specifications, ensuring that AEM functionalities meet business needs.
• Process Improvement: Identify opportunities to optimize workflows and processes within AEM, enhancing overall user experience and operational efficiency.
• Stakeholder Communication: Serve as a liaison between business teams and technical development teams, facilitating clear communication and expectations throughout the project lifecycle.
• Testing and Validation: Develop test cases, conduct UAT, and validate the AEM functionalities to ensure requirements are met.
• Data Analysis: Conduct data analysis to generate insights on performance, usage, and other key metrics, helping inform future improvements.
• Documentation: Create and maintain comprehensive documentation for project requirements, solutions, workflows, and processes related to AEM.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Experience:
  • 3+ years of experience as a Business Analyst, with a focus on digital content management or AEM implementations.
  • Hands-on experience with AEM and familiarity with its capabilities, workflows, and integrations.
• Technical Skills: Proficiency in AEM, Adobe Analytics, and familiarity with tools like Jira, Confluence, or similar project management software.
• Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Ability to work collaboratively in a cross-functional, fast-paced environment.

Preferred Qualifications:

• Experience with AEM Forms, Sites, and Assets.
• Certifications in Adobe Experience Manager or similar digital content management platforms.
• Familiarity with Agile or Scrum methodologies.