Agency Director of Strategic Operations (Administrative Officer 3)
Apply NowCompany: State of Pennsylvania
Location: Dauphin, PA 17018
Description:
Salary: $66,250.00 - $100,636.00 Annually
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2025-17571
Department: Executive Offices
Division: EX Juv Crt Jdgs Comm
Opening Date: 02/07/2025
Closing Date: 2/11/2025 11:59 PM Eastern
Job Code: 08650
Position Number: 50689671
Union: Non Union
Bargaining Unit: A3
Pay Group: ST08
Bureau / Division Code: 00818400
Bureau / Division: Juvenile Court Judge's Commission
Worksite Address: 601 Commonwealth Avenue
Worksite Address: Suite 4600
City: Harrisburg, Pennsylvania
Zip Code: 17106
Contact Name: Charles McIntyre
Contact Phone: 717.787.6910
Contact Email: chmcintyre@pa.gov
THE POSITION
Are you searching for the next challenge in your professional career? The Juvenile Court Judge's Commission is actively seeking an Agency Director of Strategic Operations to complete their team. The purpose of this position is to manage the strategic operations of the proficiency database as it relates to quality implementation in local juvenile justice systems. Start a new and exciting chapter in your career, apply with us today.
DESCRIPTION OF WORK
As the Agency Director of Strategic Operations, your focus will be to support statewide juvenile justice improvement initiatives by identifying and proposing solutions to barriers affecting the implementation of evidence-based practices and quality improvement efforts. This position will manage the implementation and sustainability of evidence-based practices and administer best practice guidelines to improve components of Balanced and Restorative Justice and the Juvenile Justice System Enhancement Strategy for Pennsylvania's Juvenile Justice System. You will be responsible for tracking progress and workstreams to ensure alignment with JCJC's mission and objectives, enhancing service delivery for Pennsylvania's juvenile justice system.
You will have the opportunity to foster positive relationships with internal stakeholders and external stakeholders (e.g., county courts, city and county officials, law enforcement, and service providers), ensuring that all parties are aligned with the strategic goals, objectives, and expectations outlined by the JCJC for juvenile justice system improvements.
Interested in learning more? Additional details regarding this position can be found in the position description
Work Schedule and Additional Information:
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Additional Requirement:
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 2 for one or more years full-time?
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting or procurement?
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Required Question
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2025-17571
Department: Executive Offices
Division: EX Juv Crt Jdgs Comm
Opening Date: 02/07/2025
Closing Date: 2/11/2025 11:59 PM Eastern
Job Code: 08650
Position Number: 50689671
Union: Non Union
Bargaining Unit: A3
Pay Group: ST08
Bureau / Division Code: 00818400
Bureau / Division: Juvenile Court Judge's Commission
Worksite Address: 601 Commonwealth Avenue
Worksite Address: Suite 4600
City: Harrisburg, Pennsylvania
Zip Code: 17106
Contact Name: Charles McIntyre
Contact Phone: 717.787.6910
Contact Email: chmcintyre@pa.gov
THE POSITION
Are you searching for the next challenge in your professional career? The Juvenile Court Judge's Commission is actively seeking an Agency Director of Strategic Operations to complete their team. The purpose of this position is to manage the strategic operations of the proficiency database as it relates to quality implementation in local juvenile justice systems. Start a new and exciting chapter in your career, apply with us today.
DESCRIPTION OF WORK
As the Agency Director of Strategic Operations, your focus will be to support statewide juvenile justice improvement initiatives by identifying and proposing solutions to barriers affecting the implementation of evidence-based practices and quality improvement efforts. This position will manage the implementation and sustainability of evidence-based practices and administer best practice guidelines to improve components of Balanced and Restorative Justice and the Juvenile Justice System Enhancement Strategy for Pennsylvania's Juvenile Justice System. You will be responsible for tracking progress and workstreams to ensure alignment with JCJC's mission and objectives, enhancing service delivery for Pennsylvania's juvenile justice system.
You will have the opportunity to foster positive relationships with internal stakeholders and external stakeholders (e.g., county courts, city and county officials, law enforcement, and service providers), ensuring that all parties are aligned with the strategic goals, objectives, and expectations outlined by the JCJC for juvenile justice system improvements.
Interested in learning more? Additional details regarding this position can be found in the position description
Work Schedule and Additional Information:
- Full-time Permanent Wage position.
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time, telework schedule to be established. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as an Administrative Officer 2; or
- Four years of experience in progressively responsible and varied office management of staff work in public or private organization, including experience in personnel management budgeting or procurement; and such training as may have been gained through graduation from a four-year college or university; or
- Any equivalent combination of experience and training.
Additional Requirement:
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 2 for one or more years full-time?
- Yes
- No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting or procurement?
- 4 years or more
- 3 but less than 4 years
- 2 but less than 3 years
- 1 but less than 2 years
- Less than 1 year
- None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- Master's degree or higher
- Bachelor's degree
- Some coursework
- None
Required Question