AIA INS TERADATA/SNOWFLAKE ADMIN
Apply NowCompany: Avani Technology Solutions, Inc.
Location: Dover, NH 03820
Description:
Job Description: -
- LOOKING FOR TERADATA/SNOWFLAKE ADMIN
- Monitor availability of the applications work with other support teams in case of exceptions and resolve the incidents.
- Resolve incidents and adhoc requests handle operational changes.
- Participate in identifying problems perform root cause analysis contribute to knowledge base.
- Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact.
- Experience 7to9yrs
- Technical Skills- Snowflake Admin
- Domain Skills- Property & Casualty Insurance
- Monitor availability of the applications work with other support teams in case of exceptions and resolve the incidents.
- Resolve incidents and adhoc requests handle operational changes.
- Participate in identifying problems perform root cause analysis contribute to knowledge base.
- Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact.
- Take ownership of tickets including any customer communication and handle queries / clarifications from the customer.
- Identify process improvements that will stabilize both online and batch processes in applications.
- Provide daily status updates on tasks assigned to the Sr. Service Analyst / Service Lead - Ensure incidents Service requests Operational change requests and enhancements are handled within the agreed targets.
- Responsible for coordination with other support groups (such as infrastructure product vendor etc.) - Comply with defined process during task execution (including problem management KEDB management etc.).
- Participate actively during Knowledge transition (KT sessions) Complete mandatory training for self as identified in the training plan for the project.
- Act as a buddy for new hires when assigned by supervisor.