AIA INS TERADATA/SNOWFLAKE ADMIN

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Company: Avani Technology Solutions, Inc.

Location: Dover, NH 03820

Description:

Job Description: -
  • LOOKING FOR TERADATA/SNOWFLAKE ADMIN
  • Monitor availability of the applications work with other support teams in case of exceptions and resolve the incidents.
  • Resolve incidents and adhoc requests handle operational changes.
  • Participate in identifying problems perform root cause analysis contribute to knowledge base.
  • Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact.
  • Experience 7to9yrs
  • Technical Skills- Snowflake Admin
  • Domain Skills- Property & Casualty Insurance
  • Monitor availability of the applications work with other support teams in case of exceptions and resolve the incidents.
  • Resolve incidents and adhoc requests handle operational changes.
  • Participate in identifying problems perform root cause analysis contribute to knowledge base.
  • Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact.
  • Take ownership of tickets including any customer communication and handle queries / clarifications from the customer.
  • Identify process improvements that will stabilize both online and batch processes in applications.
  • Provide daily status updates on tasks assigned to the Sr. Service Analyst / Service Lead - Ensure incidents Service requests Operational change requests and enhancements are handled within the agreed targets.
  • Responsible for coordination with other support groups (such as infrastructure product vendor etc.) - Comply with defined process during task execution (including problem management KEDB management etc.).
  • Participate actively during Knowledge transition (KT sessions) Complete mandatory training for self as identified in the training plan for the project.
  • Act as a buddy for new hires when assigned by supervisor.

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