AMER Account Director
Apply NowCompany: Jones Lang LaSalle Incorporated
Location: Chicago, IL 60629
Description:
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The role creates, mentors and manages high performing teams, which stay engaged and thriving. It is expected that the Regional Account Director will serve as a player-coach and directly manage select transactions.
The Regional Account Director is accountable for developing and implementing a strategic account plan which delivers continuous improvement and ensures a healthy long-term relationship. The Regional Account Director anticipates client needs, delivers to outperform key performance indicators, inspires talent and builds growth plans.
With a deep understanding of JLL's strategic initiatives and market opportunities, the Regional Account Director translates emerging thought leadership, research, products and services into viable client and business opportunities and should have strong presentation skills and executive presence to support those activities.
The ideal candidate for this role is a proven leader with extensive transaction management
expertise, effective client relationships skills and account management experience.
Primary responsibilities include:
Client Satisfaction
Delivers High Client Satisfaction
Aligns with client on key priorities and adjusts as business conditions or opportunities change.
Ensures high quality service delivery that exceeds client expectations
Anticipates needs; responds to client issues in an expedient and professional manner
Builds lasting relationships quickly and communicates effectively at an executive level
Leadership and Talent Management
Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition
Create, mentor, and manage high-performing teams that remain engaged and thriving
Understands client's key business drivers; focuses the team to ensure work is aligned with client's highest priorities
Embodies the firm's values and core behaviors of collaboration, integrity and excellence
Advances the firm's culture and employee experience priorities by focusing on hiring, rotation and promotion
Identifies and develops successors for all key leadership roles
Achieving Financial Results and Contributing to Company/Industry Growth
Retains all current business. Identifies client value-add opportunities to expand business beyond existing service lines
Proactively identifies areas to incorporate innovation into account operations
Becomes internal reference for best-in-class service delivery
Develops budget, manages to ensure plan is met or exceeded
Qualifications:
10+ years transaction management experience
Leadership experience in Account Management
Licensed broker or salesperson
Portfolio management experience or certification
Experience overseeing lease administration services
Proven track record leading global teams, with strong account management and communication skills.
Willingness to travel (less than 25%)
Estimated total compensation for this position:
220,000.00 - 250,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
Remote -Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The role creates, mentors and manages high performing teams, which stay engaged and thriving. It is expected that the Regional Account Director will serve as a player-coach and directly manage select transactions.
The Regional Account Director is accountable for developing and implementing a strategic account plan which delivers continuous improvement and ensures a healthy long-term relationship. The Regional Account Director anticipates client needs, delivers to outperform key performance indicators, inspires talent and builds growth plans.
With a deep understanding of JLL's strategic initiatives and market opportunities, the Regional Account Director translates emerging thought leadership, research, products and services into viable client and business opportunities and should have strong presentation skills and executive presence to support those activities.
The ideal candidate for this role is a proven leader with extensive transaction management
expertise, effective client relationships skills and account management experience.
Primary responsibilities include:
Client Satisfaction
Delivers High Client Satisfaction
Aligns with client on key priorities and adjusts as business conditions or opportunities change.
Ensures high quality service delivery that exceeds client expectations
Anticipates needs; responds to client issues in an expedient and professional manner
Builds lasting relationships quickly and communicates effectively at an executive level
Leadership and Talent Management
Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition
Create, mentor, and manage high-performing teams that remain engaged and thriving
Understands client's key business drivers; focuses the team to ensure work is aligned with client's highest priorities
Embodies the firm's values and core behaviors of collaboration, integrity and excellence
Advances the firm's culture and employee experience priorities by focusing on hiring, rotation and promotion
Identifies and develops successors for all key leadership roles
Achieving Financial Results and Contributing to Company/Industry Growth
Retains all current business. Identifies client value-add opportunities to expand business beyond existing service lines
Proactively identifies areas to incorporate innovation into account operations
Becomes internal reference for best-in-class service delivery
Develops budget, manages to ensure plan is met or exceeded
Qualifications:
10+ years transaction management experience
Leadership experience in Account Management
Licensed broker or salesperson
Portfolio management experience or certification
Experience overseeing lease administration services
Proven track record leading global teams, with strong account management and communication skills.
Willingness to travel (less than 25%)
Estimated total compensation for this position:
220,000.00 - 250,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
Remote -Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.