Americas Senior Solution Architect

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Company: Vimerse Infotech, Inc.

Location: Totowa, NJ 07512

Description:

Project Tasks

The new CIO is seeking a Data Domain SME with two primary focus areas:
The first priority of the customer is to ensure the Data Domain has the latest firmware updates. The resident will work with customer support to gather the requirements needed to schedule the CS team to perform the firmware updates
The second priority is to get their environment to a stable place. CIO is looking for the resident to be a trusted advisor and assist her team with
o Day to day backup tasks/activities
o Review backup processes and policies (incident, capacity, performance and change management, user and backup policy) to identify areas of improvement
o Conduct knowledge transfer to address the customer team members skills and "product" gaps
o General troubleshooting/optimization - ensure the customer understands how to manage these areas once residency is completed
o Monitors, reviews, and manage backup environment to identify areas of improvement following Dell EMC best practices
o Resident needs to be confident and proactive in providing best practice recommendations to the customer
o Share best practice methodologies throughout the residency assignment

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