Analytics Engineer I

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and 650 team members -- and we're just getting started!

Primary Function:The Analytics Engineer I role exists to support Zoro's best-in-class collection of digital analytics data, ensuring reliable technical implementation and documentation. In this role, you will collaborate with multiple stakeholder teams on designing, applying, releasing and verifying the required data layer event and tag configuration. Your enthusiasm and aptitude for web technology and data analytics will help ensure accurate measurement solutions and data-driven decisions within Zoro.

Duties and Responsibilities:

• Hands-on instrumentation of digital analytics: Implement and support digital analytics instrumentation at Zoro, including the analytics data layer, tag manager solutions, third-party vendor integrations, and in-house digital analytics data engineering.
• Collaborate with stakeholders on analytics solutions: Partner with key technology and business stakeholders-including analytics, software engineering, data engineering, marketing, product, data science, security, and compliance-to support, refine, and improve optimal tagging solutions under established guidelines.
• Analytics and Experimentation partnership: Support analytics team requests by implementing and validating tracking specifications. Assist with technologies supporting experimentation and personalization efforts.
• Product Team Collaboration: Support internal product teams by working with front-end developers on data layer implementation according to standards, ensuring accurate and timely code releases.
• Quality Engineering interactions: Engage with quality assurance and engineering teams to provide input on analytics event validation and ensure data consistency.
• Data Engineering integrations: Participate in the implementation of real-time data pipelines, ensuring event data and user behavior meet business requirements.
• Work management: Prioritize and organize tasks from multiple stakeholders and teams on sprint schedules. Track and document work and solutions using JIRA, Confluence, Google Docs, and Lucidchart.

Minimum Qualifications:

• Familiarity with and interest in digital analytics and tracking concepts, tools, technologies, and architectures, with an understanding of e-commerce principles. Demonstrates interest in and capacity for developing deeper technical skills in these areas.
• Bachelor's degree in Computer Science, Data Science, Engineering, or a related technical field, with 1-3 years of experience in similar roles, or equivalent overall work experience supported by relevant certifications.
• Exposure to tag management systems and an understanding of the analytics data layer.
• Capable of using browser developer tools to observe and interpret analytics tags and events.
• Demonstrates a solid grasp of front-end fundamentals, including JavaScript, HTML, and CSS, and understands key stages in a web page's lifecycle as they relate to data collection.
• Understands core SQL concepts and is able to write basic queries for data exploration and validation, particularly within cloud-based environments like Google BigQuery.
• Uses spreadsheet tools effectively for data inspection and quality checks. Beginning to apply analytical languages like SQL or Python in data validation tasks.
• Shows an analytical approach when reviewing collected data, applying curiosity and logical reasoning to diagnose quality or configuration issues.
• Excellent communicator and knowledge enthusiast, able to convey technical and data concepts while appreciating the needs and challenges of both business and technology stakeholders. Actively seeks to expand expertise, document specifications, and share discoveries and insights from ongoing initiatives to foster knowledge growth within the organization.

Preferred Qualifications:

• Familiarity with Google Tag Manager, Google Analytics (GA4), and related concepts and practices.
• Exposure to the workings of e-commerce and online retail sites, including their building blocks and key features.
• Working knowledge of modern JavaScript frameworks (e.g., Vue.js, React, Angular), demonstrable through personal sites or projects.
• Basic understanding of A/B testing and experimentation tools.

Total Rewards

Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

Illinois

$85,000-$141,600 USD

Our Culture

Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we're on a clear path toward our next big milestone: $2 billion in revenue-and beyond.

At Zoro, we don't just follow a playbook-we help build it. You'll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don't have all the answers, but we're always asking good questions.

Zoro's culture has been recognized by Fortune, Best Places to Work, and Built In Chicago-but the recognition we care about most comes from our team members, who make this place what it is.

We're committed to creating a workplace where everyone feels welcome, respected, and included. We value different backgrounds, perspectives, and experiences-and believe that we're stronger when everyone feels like they belong.

We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life - asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.

At Zoro, we're growing fast toward big aspirations - and we're continuously excited about the new challenges we get to solve together.