Applications Engineering Manager

Job Description

Applications Engineering Manager

12/11/2024

Direct Reports: 10

Position Type/Hours:

Full-time, in office position. Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

Position Purpose:

The Applications Engineering Manager will lead a dynamic team of application engineers responsible for guiding clients through solution design, implementation, and optimization. In this role, you will employ strong strategic planning skills, ensuring solutions align with both customer requirements and specifications. The position requires proven negotiation and closing abilities that will be critical in driving successful deal finalizations and fostering lasting partnerships. This position demands a blend of technical skills, leadership, and business aptitude to support growth and differentiation in a competitive market.

Essential Functions:

• Develop strategic plans for customer solution implementations, including scope, resource allocation, timelines, and prioritization.
• Lead and mentor a team of application engineers, promoting professional growth through coaching, training, and performance feedback.
• Foster a collaborative, high-performance culture that values innovation, continuous improvement, and accountability.
• Prioritize workloads, ensure resource availability, and maintain a balanced distribution of responsibilities.
• Leverage strong negotiation skills to secure favorable terms during pre-sales activities, working closely with sales and product teams to address technical and commercial concerns.
• Encourage team members to build and maintain robust relationships with key stakeholders, including customers, partners, and vendors.
• Identify technical barriers and focus the team to eliminate them.
• Track and report on deal progress, ensuring accuracy in forecasting and identifying opportunities for acceleration.
• Continuously review and refine engineering application processes, tools, and methodologies to enhance efficiency and improve close rate.
• Implement best practices for documentation, knowledge transfer, and technical support.
• Model, steward, make decisions upon, and expect to be held accountable to Delta ModTech's values which include:
• BELIEVE IN PEOPLE
• FEARLESS INNOVATION
• INTEGRITY
• PASSIONATE & TENACIOUS
• SERVANT LEADERSHIP
• Above all, this position should demonstrate a passion for serving others and a commitment to play a key role in creating a people-first, value-based culture that delivers our purpose of "serving people by solving problems". Steps to success include:
• Always lead by example - act the way you expect others to act.
• Ask for feedback and welcome suggestions on improvements that can be made.
• Be aware of team members doing the right thing, then acknowledge and encourage them.
• Care for your team members personally by being empathetic and encouraging work/life balance.
• Delegate, encourage team members to innovate, and be the first to pick up the pieces with them if things don't go as planned.
• Encourage collaboration and engagement - ensure the team feels their voices are heard.
• Show people why their job is important and how it contributes to the success of the organization.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education and Experience:

• Bachelor's degree in mechanical engineering, Electrical Engineering, or a related field is required.
• Minimum of 5 years of leading Sales Engineering or Technical Sales team(s), ideally in manufacturing
• Experience with CAD software (e.g., SolidWorks, Inventor, AutoCAD).
• Strong problem-solving skills and customer-focused mindset.

Competencies:

• Leadership and team development.
• Project management and resource coordination.
• Technical expertise in design and applications engineering.
• Proficient with a CRM, ideally Salesforce.
• Problem-solving and analytical skills.
• Strong communication and collaboration skills.

Position Type, Work Environment & Travel

• Full-time exempt position - 40 hours per week minimum.
• Normal office environment with potential for travel to client sites as required.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.