Aquatics Programs and Facilities Supervisor

Salary : $91,285.15 - $124,969.28 Annually
Location : Tacoma, WA
Job Type: Career Full-time Non Represented
Department: Parks and Recreation
Opening Date: 03/14/2025
Closing Date: 4/6/2025 11:59 PM Pacific

Job Description
Based on our internal equity review process, the starting salary for this position will be $91,285.15 yearly
To allow for growth and salary progression the full salary range is $91,285.15 - $124,969.28 annually. Employees will have the opportunity to move through the posted range based on annual performance reviews and merit increases.

Work where you play!
Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
Who We AreParks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Tacoma Parks' mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
Why You'll Love it HereCome work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you'll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. You'll receive a competitive wage, along with an attractive benefits package, including medical, dental, retirement, vacation, holidays, and much more. On top of that, you'll wake each day knowing that you're helping make Tacoma a great place to call home.

Position Information
Under the general direction of the assigned Manager, the Aquatics Programs and Facilities Supervisor sets the vision, innovation and direction of Aquatics programs in accordance to the Mission Led Comprehensive Program and Strategic Plans, and assumes comprehensive administrative oversight of all operational duties as they relate to Aquatics facilities and in accordance with the Level of Service Plan.

In the performance of their respective tasks and duties all employees are expected to:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.

Essential Duties

• Sets the vision and direction for the overall Aquatics program, in accordance with the Mission Led Comprehensive and Strategic Plans; establishes overarching guidelines and reports on the program(s) work plan, benchmarks and performance measurement objectives.
• Supervises programs and operations of all Aquatics facilities.
• Supervises all activities of the assigned programs(s), which includes planning, coordination, administration and evaluation of programs, projects, processes, procedures, systems, standards and/or service offerings; ensures compliance with Federal, State, and Local laws, regulations, rules and/or standards.
• Has ultimate responsibility and authority for the recruitment, training, managing and supervising of aquatic staff, including the Aquatics Coordinator(s), Specialist(s), Recreation Technicians, Maintenance Technicians, Maintenance Staff/ Deck Attendants, Pool Managers, Lifeguards, Swim Instructors, Swim Coaches, Water Exercise Instructors and Guest Services at 7+ locations throughout Tacoma.
• Expands Aquatics programs within the community in accordance with Strategic and Operating Plans.
• Establishes and tracks performance objectives for Aquatic Operations and Programs.
• Creates and maintains the Aquatics business plan and development of the biennial budget; creates and maintains all Comprehensive Asset Management plans for assigned facilities.
• Effectively delegates and manages work orders and maintenance issues as they relate to Aquatics facilities.
• Identifies new program opportunities and collaborates with internal and external partners to enhance program delivery, inspire innovation and maximize the use of resources.
• Responsible for ensuring the delivery of high quality, innovative and progressive aquatic programs and services to the community, working in collaboration with partner agencies.
• Ensures staff are maintaining pool chemical compliance in accordance with appropriate legal levels; ensures staff are managing all records, including chemical logs, records and/or facility closures.
• Oversees, manages, updates and enforces the ongoing implementation of aquatics safety, procedures, protocols and policies; responsible for the training of staff in these.
• Responsible for directing staff to maintain high standards of cleanliness throughout the facility including locker rooms, pool, pool deck, grounds inside the fence at outdoor Aquatics facilities and collaboration with grounds crews for areas outside the fence line of all Aquatics facilities.
• Ensures that all aquatics staff maintain necessary certifications.
• Responsible for collaborating with outside agencies in partnership for the purposes of ensuring equitable program access for the community.
• Ensure effective communication is occurring at all levels of the division, as well as cross departmentally.
• Responsible for the updating and ensuring training with all emergency, first aid, rescue, purchasing and cash handling procedures.
• Ensures all operational and rescue/ first aid equipment is maintained and in optimal condition.
• Responsible for ensuring staff compliance with customer service procedures and ensures training is aligned with best practices adopted by the District.
• Responsible to effectively develop and mentor staff, as well as interns.
• Responsible for leading the annual Maintenance Plan updates or revisions for assigned facilities, in collaboration with maintenance staff.
• Identify opportunities and work with Fund Development to help secure alternative funding through City, State, Federal and other governmental agencies, grantors and/or sponsors.
• Participate as needed on cross departmental teams, as well as the administration and leadership of the entire Aquatics team for the department of Parks and Recreation Department and District.
• Prepare and deliver oral presentations related to the Aquatics programs, activities and operations to the general public and special interest groups. Recommends policy and procedure changes to assist in the assigned programs and operations.
• Perform related duties as assigned.

Minimum Qualifications

EDUCATION & EXPERIENCE:

• At least five (5) years increasing supervisory experience in Parks and Recreation required.
• At least four (4) years experience in Aquatics programs and facilities management required.
• Bachelor's degree in recreation program administration or related field desired.

OTHER REQUIREMENTS:

• Valid Washington driver's license with acceptable driving record required.
• Must possess or obtain the following certifications within the probationary period:
  • Professional Rescuer Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) Instructor
  • Lifeguard Instructor (LGI) Trainer certification.
  • Water Safety Instructor (WSI) Trainer certification.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certificate.
• Ability to work irregular hours including weekends, holidays and evenings as needed.

Additional Information
PHYSICAL ABILITIES:

• Indoor and outdoor environment; primarily administrative in nature.
• Work is performed in an office environment; in a humid environment, with exposure to hazardous chemicals; is subject to sitting, standing, bending and reaching for extended periods of time; swimming; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.
• Must be able and willing to work irregular hours including weekends, holidays and evenings. Will be required to work during and/or after an emergency or disaster.
• Incumbents may be required to shift schedules in accordance with summer season or to ensure appropriate staffing oversight to ensure safety of programs and operations.

ENVIRONMENT:

• Office work environment
• Working outdoors to conduct on-site visits.
• Driving a vehicle to conduct work.
• Extensive contact with the public.

HAZARDS:

• Possible contact with dissatisfied or abusive individuals.
• Contact with potentially hazard chemicals and /or equipment.
• Adverse weather conditions.
• Noise, dust, pollen, UV rays and insects.

ABILITY TO:

• Communicate and collaborate effectively inside and outside the District.
• Assess and evaluate situations effectively.
• Demonstrate effective team building and strong, cooperative leadership.
• Exert optimal effort in successfully completing tasks.
• Take initiative with minimal supervision.
• Extract and record data and carry out calculations accurately.
• Manage time efficiently and effectively through scheduling and prioritizing.
• Work within and contribute to the effectiveness of a team, respecting differences.
• Report for work regularly and on time.
• Lead and develop a comprehensive team to forward the mission and vision of the District.
• Develop staff at all levels.
• Demonstrate effective decision making, strategic approach and critical thinking skills.
• Analyze problems, provide solution driven alternatives; identify solutions in support of established goals, projecting consequences of proposed actions and implement recommendations.
• Respond to emergencies, determining and implementing corrective action, when needed.

KNOWLEDGE OF:

• Operational characteristics, services and activities of an aquatic facility management and program planning and coordination.
• Working in partnership with outside agencies for the purposes of program delivery.
• Facility management and asset preservation.
• Aquatics program activities such as swim and water safety classes, water sports and exercise programs as they pertain to the interests of the general public and others
• Principles and practices of lifeguarding, water rescue and safety.
• Customer service best practices.
• Federal and State safety laws and regulations.
• Principles and practices of administrative management, including personnel rules, project management, cost accounting, budgeting and employee supervision.
• Recreation needs and interests of recreational users.
• Principles, techniques, supplies and equipment applicable and necessary for a variety of recreational activities.
• Group dynamics and working effectively in teams.
• Principles and practices of leadership, supervision and training.

PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

Parks Tacoma employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Parks Tacoma is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resources at

Employment is subject to a national background check.

This position is an at-will position with no written or implied contractual agreement.
OVERVIEW (more detailed information can be found at Parks Tacoma )

Life Insurance: Provided at no cost to the employee through Unum, amount is equal to annual salary up to $275,000. Benefits will reduce at age 70.

Retirement Plan: All employees are covered under the Public Employees' Retirement System through the Washington State Department of Retirement Services (DRS).

Medical Coverage and Dental Coverage: Parks Tacoma pays 90% of the total cost of medical/dental coverage for employees and their dependents. If you enroll in a medical and/or dental plan and add dependents you will be required to provide documentation to show eligibility. Coverage begins the first of the month following the date of employment. Medical coverage is offered through Kaiser. Dental options include Delta Dental Service and Willamette Dental.

Health Care and Day Care Reimbursement Accounts: A benefit plan that allows you to pay for health care or dependent care expenses with "before tax" dollars.

Deferred Compensation (457 plan): Optional employee paid retirement savings plans are available through Empower, MissionSquare, and WA State Deferred Comp Program.

Paid Holidays for career employees: New Years Day, Martin Luther King's Birthday, President's Day, Memorial Day, Independence Day, Juneteenth, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, Two Floating Holidays are granted after successful completion of the probationary period.

Vacation: 13.33 hours earned monthly (20 days per year).

Sick Leave: 8 hours earned monthly.

Administrative Leave: 40 hours granted per year.

Employee Assistance Program (EAP) -SupportLinc provides emotional wellbeing and work-life balance resources to keep you at your best. Administered by CuraLinc Healthcare, the program offers guidance to help you address and resolve everyday issues at no cost to you or your family.

Community Center Fitness Pass - All Parks Tacoma employees get a Staff Pass to use at our community centers.The All Center Pass allows access to all four centers - Center at Norpoint, Eastside Community Center, People's Center and STAR Center.

Did you know... Benefits at Parks Tacoma include more than the great options for medical, dental and vision. There is so much more to our overall compensation package. Here are a few highlights:

• Beyond Medical, Dental and Vision: All medical plans include Naturopathy, Massage therapy and Chiropractic care (some restrictions apply). See the for more information.
• An Ounce of Prevention is Better Than a Pound of Cure: Stay ahead of the game by taking advantage of the quality preventative care our plans have to offer. Preventative care is covered at 100% so you are not charged the deductible or pay co-insurance for preventative care. See the for more information.
• Tax Free Health Accounts: Parks Tacoma offers Flexible Spending Account options that allow you to set aside money on a pretax basis for out of pocket medical and/or childcare expenses. Sign up at the start of the year with open enrollment. If you have chosen the High Deductible Health Plan (HDHP), you will receive a Health Savings Account with an employer provided contribution. Check out the for more information.
• Be Ready for Retirement: Retirement plan options include the required PERS contributions AND also several Deferred Compensation Plan (457 plan) Options. Retirement savings can help you set yourself up for success now (lowering your federal income tax threshold through savings on a pre-tax basis) and later. Check out the for more information.
• Everyone Needs a Helping Hand: Employee Assistance Program - this program offers confidential, professional AND FREE 24/7 resources to all Metro Parks Tacoma employees. The program offers resources for things like: counseling, legal and financial services, ID theft victim resources, Daily living information, elder and child care, stress reduction tools, website access, newsletters, webinars and more.
• Preparing for the Unexpected: Life Insurance & Accidental Death/Dismemberment Insurance is paid for by MPT and at no cost career employees . The amount is equal to your annual salary up to $200k. Check out the for more information.
• Getting Fit: Fitness Center Pass - ALL Parks Tacoma employees are eligible to use our fitness facilities and even participate in many class at various community centers for FREE!
• Checking Out All That MPT Offers the Community: Employees are provided an annual familiarization pass that becomes their passport to explore a variety of opportunities available throughout the District.
• Supporting Work/Life Balance: Alternative Work Arrangements - Some positions have the option to remote work upon meeting requirements. This is a great benefit as it allows MPT to reduce our carbon footprint and employees to achieve better work/life balance.
• Taking a Break: All MPT employees receive sick leave and career employees receive excellent Sick, Vacation and Holiday leave packages.
• Making a Difference: There are multiple ways to make a difference beyond the work you do. MPT employees can contribute to the through payroll deduction (or one time payment). You can also participate in a with permission from your supervisor, be a member of the dragon boat team, donate blood at one of our member blood drives, or volunteer with our partner organizations.

Note: THIS BENEFIT OVERVIEW IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED HEREIN MAY BE MODIFIED AND/OR REVOKED WITHOUT NOTICE.
01

Do you meet the minimum qualifications of this position: At least five years increasing supervisory experience in Parks and Recreation with at least four years experience in Aquatics programs and facilities management.

• Yes
• No

02

Please explain, in detail, how your experience and/or education meets the minimum qualifications.
03

Do you have a valid driver's license?

• Yes
• No

04

Please indicate if you have any driving tickets, accidents and/or infractions listed on your abstract of complete driving record? (Please note: if selected for further review you may be required to provide a complete driving abstract).
Required Question