AREA LODGING MANAGER NF4

Job Summary

This position is located with the Marine Corps Community Services at Marine Corps Base Quantico, VA, Lodging.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connectionsand opportunities for you to build and develop skills that will span throughout your entire career, and creating positiverelationships that will last a lifetime. We provideour Marines, Sailors, and their families with everyday services and support. We believe in serving those who serve.Joining our world-renowned team also comes with some amazing benefits and privileges:

• Medical and Dental
• Life Insurance
• 401(k) Savings Plan (with up to 5% employer match)
• Group Retirement Plan
• Flexible Spending Account
• Leave (Sick & Vacation)
• Tax Fee Shopping at Marine Corps Exchanges
• Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreationand more!

Major Duties

• Serves as Area Lodging Director, with direct oversight of all MCHS Lodging activities and operations located aboard an Installation and/or a specific geographical location, to include Inns of the Corps and Marine Lodge (formally known as billeting). This position also serves as the General Manager for the Inns of the Corps. This position is the direct reporting supervisor for the Marine Lodge General Manager or Assistant General Manager, and Guest Services Manager or Assistant General Manager of Inns of the Corps. Assists in the development, planning, training, management, and oversight of all Lodging programming. Assists Regional Lodging Program Manager in the development, planning, training, management and oversight of Lodging policy, procedures, standards and programming. Executes new programming, and checks programs and facilities for compliance with policy, operating and financial standards, marketing promotions, facility design, food concepts and training programs. Holds Lodging Managers, Assistant General Managers, Supervisors, and Leads accountable for established performance metrics. Provides overall management of labor cost analysis and financial viability determinations.
• Serves as a subject matter expert and direct advisor to senior leaders in the organization for the assigned organization division. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Oversees preparation and approves internal office financial plans and related records and reports, and exercises authority on approved overall budget. Analyzes programs on a regular basis and prompts initiation of corrective action to ensure support of operating programs of MCHS. Oversees management of new property resources and may provide direction on facility renovations and improvements. Develops long range plans in conjunction with internal operating directives and exercises internal personnel management authorities as delegated by the MCHS Regional Lodging Manager. Directly or indirectly through subordinate supervisors supervises employees. Counsels and trains employees, schedules and directs work, appraises work performance. Approves or disapproves leave, and personnel actions. Must be alert to substance abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environment issues and programs. Oversees maintenance and enforcement of the security of resources and develops procedures to minimize the potential for fraud, waste and abuse.
• Conducts continued analysis of facility and labor productivity, budget, and forecasts for all Lodging activities and programs aboard the Installation. Creates graphs, charts, reports, and dashboards to effectively communicate analysis to the Regional Lodging Manager. Prepares and reviews Capital Budgets and provides critical feedback and input on the Annual Operating Budgets. Consistently communicates, coordinates and partners with the Regional Lodging Manager.
• For Inns of the Corps and/or Marine Lodge, this position plans, organizes and manages internal human and physical resources to ensure maximum productivity, efficiencies and economic health. Responsible to meet financial goals including controllable costs, increase revenue and increase earnings. Prepares financial plans, budgets, inventories, cost controls, and related records and reports. Reviews the financial status of the assigned activity and recommends changes considered necessary.
• Conducts training on a variety of topics related to lodging operations, in subject matter relating to service standards and established industry procedures.
• Maintains relationships with industry professionals and regionally with lodging program leadership at other Marine Corps Installations, and US military bases in respective region.
• Conducts regular property visits and walk-throughs to ensure standards are in place and support Lodging managers. Recommends programmatic plans, alternative courses of action, policies, and future strategies to support goals and objectives.
• Assists in planning marketing strategies for promotional programming which may include submitting written articles for publications such as newsletters, making personal contacts, and developing a plan of action for marketing the Programs.
• May travel to complete work assignments and conduct or attend conferences and meetings. May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May prepare supporting documentation for presentations and proposals. May prepare correspondence, briefs, action documents, routing sheets, point papers and slide presentations for use by management officials.
• Analyzes, evaluates, and recommends solutions for customer complaints and satisfaction on the quality of services. Takes action to solve problems quickly. Alerts MCHS upper management regarding problems that are above the incumbent's level.
• This is a white-collar position where occasional lifting up to 20 lbs may be required.

Qualifications

• A Bachelors Degree in Business Administration, Hotel and Restaurant Management, or a related field appropriate to the work of position AND FIVE years of experience in the commercial hotel industry that demonstrates knowledge of business practices, program and financial management, branded concepts and administrative procedures that are relative to the food and hospitality industry. , OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Experience with planning, coordinating, and directing lodging operations. Demonstrated knowledge of business practices, economic principles and ability to analyze trends in order to make recommendations. Ability to evaluate effectiveness and efficiency of policies, procedures, and operational programs. Ability to travel. Must demonstrate skills in communicating effectively, both orally and in writing. Must demonstrate the ability to deal effectively with supervisors, subordinates, vendors and the public.

How To Apply

Step 1: All applications MUST be submitted onlinevia the MCCS Careers website: https://careers.usmc-mccs.org . Go to this site, find the job, and apply.

Step 2: Submit application and/or upload resume at the above website.

It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible, and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. Tobe considered for employment, the application or resume must be submitted online by11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, logintoyourMCCS user account and review your application status.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

Closing Statement

GENERAL INFORMATION:Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation,membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.