Assessment Manager
Apply NowCompany: Union County, NC
Location: Monroe, NC 28110
Description:
Salary : $83,730.79 - $125,596.18 Annually
Location : Monroe, NC
Job Type: Full-Time Regular
Job Number: 414023
Department: Tax Administration
Opening Date: 02/18/2025
Closing Date: 3/13/2025 11:00 PM Eastern
General Statement
The Assessment Manager, under limited supervision, provides supervision over the planning, organizing and coordinating of the assessment administration division of the Tax Administrator's office. This position assists the Deputy Tax Administrator in developing, formulating and implementing department policies. The manages overall role is to communicate organizational needs, oversee employees' performance, provide guidance and support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful. Employee must also exercise tact, courtesy and firmness in frequent contact with taxpayers and the general public.
Essential Functions
Establishes goals, objectives, policies, and procedures for all tasks; identifies needs, manages resources, and monitors the process of all work within Assessment.
Develops procedures, documents work processes, establishes timelines, assigns tasks, and monitors workload and productivity to meet deadlines set forth by the Deputy Tax Administrator.
Performs all tasks associated with monthly, yearly, and special billing.
Completes all essential state and county reports on an annual basis including AV-50, TR1, Department of Insurance, top taxpayer list, and others as required.
Guides all efforts to identify, list, and maintain property records through GIS and land records transfer.
Leads efforts to guarantee statutory compliance in evaluating applications and review of all exemptions, exclusions, present use deferments, and other tax relief programs.
Coordinates the workflow between Tax Relief, Real Estate Appraisal, GIS Mapping, and Land Records departments.
Provides feedback to staff on production and performance to ensure accuracy and deadlines are being met.
Defends county values/decisions before the Board of Equalization and Review.
Assists taxpayers and outside agencies, with land records questions, complaints, and requests; refers to the General Statutes of the Machinery Act to provide answers to taxpayers as necessary.
Reviews and approves timecards; and conducts and reviews employee performance evaluations
Processes all tax bill corrections and rollbacks for real property.
Generates rollback estimates for attorneys and taxpayers.
Maintains documentation to ensure staff achieves appropriate certification and attends classes for continuing education. Organizes and monitors training of new employees.
Provides the opportunity for growth of all staff by mentoring, teaching, and fostering career development.
Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education and Experience:
Bachelor's Degree from an accredited university and six (6) years of experience performing real or personal property appraisal work, including a minimum of two (2) years of supervisory experience; or equivalent combination of education and experience.
Licenses or Certifications:
NCDOR Certified County Real/Personal Property Appraiser II or equivalent certification from a recognized appraisal organization.
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONS
Education and Experience:
Bachelor's Degree from an accredited university and 8 years of experience, including three (3) to five (5) years of supervisory experience.
Licenses or Certifications:
NCDOR Certified Appraiser Level III or IAAO Designations RES, PPS, AAS, or CAE or an equivalent certification from a recognized appraisal organization.
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Supplemental Information
PHYSICAL DEMANDS
Must be physically able to operate a motor vehicle and a variety of automated office machines including calculator, typewriter, computer, printer, microfilm reader and printer, etc. Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Must be able to lift and/or carry weights of ten to twenty pounds.
WORK ENVIRONMENT
Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Health Reimbursement Account Preventative Care Coverage Prescription Coverage Vision Coverage
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
CREDIT UNION
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as: spouse, children, stepchildren, brothers, sisters and parents can all become members.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 12 County recognized holidays per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employes with 16 hours of paid time per calender year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01
List any current licenses and/or certifications.
02
How many years of experience do you have directly supervising employees?
03
Do you have at least six (6) years of experience performing real or personal property appraisal work?
04
Are you a NCDOR Certified County Real/Personal Property Appraiser II or have an equivalent certification from a recognized appraisal organization?
Required Question
Location : Monroe, NC
Job Type: Full-Time Regular
Job Number: 414023
Department: Tax Administration
Opening Date: 02/18/2025
Closing Date: 3/13/2025 11:00 PM Eastern
General Statement
The Assessment Manager, under limited supervision, provides supervision over the planning, organizing and coordinating of the assessment administration division of the Tax Administrator's office. This position assists the Deputy Tax Administrator in developing, formulating and implementing department policies. The manages overall role is to communicate organizational needs, oversee employees' performance, provide guidance and support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful. Employee must also exercise tact, courtesy and firmness in frequent contact with taxpayers and the general public.
Essential Functions
Establishes goals, objectives, policies, and procedures for all tasks; identifies needs, manages resources, and monitors the process of all work within Assessment.
Develops procedures, documents work processes, establishes timelines, assigns tasks, and monitors workload and productivity to meet deadlines set forth by the Deputy Tax Administrator.
Performs all tasks associated with monthly, yearly, and special billing.
Completes all essential state and county reports on an annual basis including AV-50, TR1, Department of Insurance, top taxpayer list, and others as required.
Guides all efforts to identify, list, and maintain property records through GIS and land records transfer.
Leads efforts to guarantee statutory compliance in evaluating applications and review of all exemptions, exclusions, present use deferments, and other tax relief programs.
Coordinates the workflow between Tax Relief, Real Estate Appraisal, GIS Mapping, and Land Records departments.
Provides feedback to staff on production and performance to ensure accuracy and deadlines are being met.
Defends county values/decisions before the Board of Equalization and Review.
Assists taxpayers and outside agencies, with land records questions, complaints, and requests; refers to the General Statutes of the Machinery Act to provide answers to taxpayers as necessary.
Reviews and approves timecards; and conducts and reviews employee performance evaluations
Processes all tax bill corrections and rollbacks for real property.
Generates rollback estimates for attorneys and taxpayers.
Maintains documentation to ensure staff achieves appropriate certification and attends classes for continuing education. Organizes and monitors training of new employees.
Provides the opportunity for growth of all staff by mentoring, teaching, and fostering career development.
Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education and Experience:
Bachelor's Degree from an accredited university and six (6) years of experience performing real or personal property appraisal work, including a minimum of two (2) years of supervisory experience; or equivalent combination of education and experience.
Licenses or Certifications:
NCDOR Certified County Real/Personal Property Appraiser II or equivalent certification from a recognized appraisal organization.
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONS
Education and Experience:
Bachelor's Degree from an accredited university and 8 years of experience, including three (3) to five (5) years of supervisory experience.
Licenses or Certifications:
NCDOR Certified Appraiser Level III or IAAO Designations RES, PPS, AAS, or CAE or an equivalent certification from a recognized appraisal organization.
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Supplemental Information
PHYSICAL DEMANDS
Must be physically able to operate a motor vehicle and a variety of automated office machines including calculator, typewriter, computer, printer, microfilm reader and printer, etc. Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Must be able to lift and/or carry weights of ten to twenty pounds.
WORK ENVIRONMENT
Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Health Reimbursement Account Preventative Care Coverage Prescription Coverage Vision Coverage
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
CREDIT UNION
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as: spouse, children, stepchildren, brothers, sisters and parents can all become members.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 12 County recognized holidays per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employes with 16 hours of paid time per calender year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01
List any current licenses and/or certifications.
02
How many years of experience do you have directly supervising employees?
- None
- Less than 1 year
- 1 to 2 years
- 3 to 4 years
- 5 years or more
03
Do you have at least six (6) years of experience performing real or personal property appraisal work?
- Yes
- No
04
Are you a NCDOR Certified County Real/Personal Property Appraiser II or have an equivalent certification from a recognized appraisal organization?
- Yes
- No
Required Question