Assistant General Manager - The Penthouse Restaurant
Apply NowCompany: The Huntley Hotel
Location: Santa Monica, CA 90405
Description:
Description
Position Overview:
The Penthouse Restaurant seeks a highly skilled Assistant General Manager (AGM) with proven experience in managing upscale dining establishments. The AGM will be responsible for leading day-to-day operations, ensuring excellence in service, and driving business growth through strong financial management and team leadership. This is a hands-on role where the AGM will directly oversee guest satisfaction, staff performance, and operational efficiency.
Key Responsibilities:
Leadership & Team Development:
- Develop, mentor, and lead a high-performing team, ensuring consistency in service excellence and maintaining a positive, energetic work environment.
- Motivate staff through goal setting, providing regular feedback, and recognizing employee achievements.
- Conduct daily pre-shift and regular staff meetings to ensure communication and alignment with operational goals.
- Manage hiring, training, performance management, and disciplinary actions for all front-of-house employees.
Operations Management:
- Direct and oversee the daily operations of the restaurant, ensuring compliance with company standards and local regulations for guest satisfaction, safety, and quality.
- Manage staff schedules, ensuring adequate coverage while adhering to labor cost guidelines.
- Maintain a high standard of cleanliness, safety, and overall property appearance.
Financial Management:
- Oversee purchases and monitor all expenses, including inventory and payroll submissions, to optimize cost control.
- Demonstrate advanced knowledge of business operations and financials, including managing P&Ls, forecasting, and budgeting.
- Execute financial reporting and work with the General Manager to meet revenue and profitability targets.
Guest Relations:
- Exude a passion for providing genuine hospitality to both guests and team members, ensuring every guest has an exceptional dining experience.
- Act as a key problem solver, quickly and effectively resolving guest concerns and turning challenging situations into positive outcomes.
Wine & Spirits Knowledge:
- Exhibit significant knowledge of wines and spirits, staying current with industry trends to enhance the restaurant's offerings.
- Work closely with the bar and sommelier teams to ensure menu offerings align with the restaurant's high standards.
Marketing & Risk Management:
- Assist in preparing and executing marketing plans to promote the restaurant and special events.
- Oversee risk management protocols, including emergency procedures and compliance with safety regulations.
Qualifications:
Experience:
- 3-5 years of experience as an AGM in a contemporary, chef-driven, full-service, upscale dining establishment.
- Proven track record in developing and leading teams to achieve excellence.
Skills:
- Advanced knowledge of restaurant financials, including P&L management, forecasting, and budgeting.
- Exceptional leadership and team-building skills, with the ability to inspire and hold staff accountable.
- Significant knowledge of wine, spirits, and current industry trends.
- Strong problem-solving abilities and the capacity to work well under pressure.
- Excellent communication, organization, and attention to detail.
Work Requirements:
- Flexible schedule, with the ability to work mornings, nights, weekends, and holidays as required.
- Upbeat, energetic attitude with a passion for hospitality.
- Punctual and reliable, with a commitment to maintaining consistency in all aspects of the job.
Preferred Qualifications:
- Experience working in a luxury dining environment with an understanding of fine dining service standards.
- Familiarity with OpenTable & Micros POS.
Compensation & Benefits:
- Competitive salary with performance-based bonuses.
- Health benefits and opportunities for growth within the company.
Company Information
We are seeking individuals with a strong work ethic, a willingness to learn with a team-oriented demeanor that align with The Huntley's mission, vision, and values. We focus on accomplishment, growth and advancement, and loyalty. We value our employees and foster a meaningful work environment that is always evolving. Come join us!
Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern dcor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.
Position Overview:
The Penthouse Restaurant seeks a highly skilled Assistant General Manager (AGM) with proven experience in managing upscale dining establishments. The AGM will be responsible for leading day-to-day operations, ensuring excellence in service, and driving business growth through strong financial management and team leadership. This is a hands-on role where the AGM will directly oversee guest satisfaction, staff performance, and operational efficiency.
Key Responsibilities:
Leadership & Team Development:
- Develop, mentor, and lead a high-performing team, ensuring consistency in service excellence and maintaining a positive, energetic work environment.
- Motivate staff through goal setting, providing regular feedback, and recognizing employee achievements.
- Conduct daily pre-shift and regular staff meetings to ensure communication and alignment with operational goals.
- Manage hiring, training, performance management, and disciplinary actions for all front-of-house employees.
Operations Management:
- Direct and oversee the daily operations of the restaurant, ensuring compliance with company standards and local regulations for guest satisfaction, safety, and quality.
- Manage staff schedules, ensuring adequate coverage while adhering to labor cost guidelines.
- Maintain a high standard of cleanliness, safety, and overall property appearance.
Financial Management:
- Oversee purchases and monitor all expenses, including inventory and payroll submissions, to optimize cost control.
- Demonstrate advanced knowledge of business operations and financials, including managing P&Ls, forecasting, and budgeting.
- Execute financial reporting and work with the General Manager to meet revenue and profitability targets.
Guest Relations:
- Exude a passion for providing genuine hospitality to both guests and team members, ensuring every guest has an exceptional dining experience.
- Act as a key problem solver, quickly and effectively resolving guest concerns and turning challenging situations into positive outcomes.
Wine & Spirits Knowledge:
- Exhibit significant knowledge of wines and spirits, staying current with industry trends to enhance the restaurant's offerings.
- Work closely with the bar and sommelier teams to ensure menu offerings align with the restaurant's high standards.
Marketing & Risk Management:
- Assist in preparing and executing marketing plans to promote the restaurant and special events.
- Oversee risk management protocols, including emergency procedures and compliance with safety regulations.
Qualifications:
Experience:
- 3-5 years of experience as an AGM in a contemporary, chef-driven, full-service, upscale dining establishment.
- Proven track record in developing and leading teams to achieve excellence.
Skills:
- Advanced knowledge of restaurant financials, including P&L management, forecasting, and budgeting.
- Exceptional leadership and team-building skills, with the ability to inspire and hold staff accountable.
- Significant knowledge of wine, spirits, and current industry trends.
- Strong problem-solving abilities and the capacity to work well under pressure.
- Excellent communication, organization, and attention to detail.
Work Requirements:
- Flexible schedule, with the ability to work mornings, nights, weekends, and holidays as required.
- Upbeat, energetic attitude with a passion for hospitality.
- Punctual and reliable, with a commitment to maintaining consistency in all aspects of the job.
Preferred Qualifications:
- Experience working in a luxury dining environment with an understanding of fine dining service standards.
- Familiarity with OpenTable & Micros POS.
Compensation & Benefits:
- Competitive salary with performance-based bonuses.
- Health benefits and opportunities for growth within the company.
Company Information
We are seeking individuals with a strong work ethic, a willingness to learn with a team-oriented demeanor that align with The Huntley's mission, vision, and values. We focus on accomplishment, growth and advancement, and loyalty. We value our employees and foster a meaningful work environment that is always evolving. Come join us!
Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern dcor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.