Assistant Operations Manager (Probation Counselor II)

Salary : $64,190.88 - $106,984.59 Annually
Location : FAIRFAX (FJ25), VA
Job Type: FT Hourly W BN
Job Number: 25-00395
Department: Juv & Domestic Relations Court
Opening Date: 02/08/2025
Closing Date: 2/21/2025 11:59 PM Eastern
Pay Grade: S23
Posting Type: Open to General Public

Job Announcement

This position is operational and supervisory in nature. The primary focus of this position is the security of the unit, facility or court holding unit and the safety and welfare of residents, staff and visitors.

Serves as senior counselor. Provides performance supervision as necessary, training and mentoring of new staff. Ensures safety & security of youth and facility operations and that residents are treated with dignity & respect. Stimulates resident's interest and supervises their participation in a comprehensive activities program. Responsible for monitoring resident's medical and mental health needs including medication distribution. Supervises residents and participates in daily light housekeeping tasks. Maintains basic discipline and control of residents; utilizes physical crisis intervention as needed to bodily control disruptive or aggressive detainees. Assists residents with adjustment to the program.

This position is responsible for ensuring that detailed policy and procedural issues are adhered to and that physical and emotional crisis is met with professional skill based upon the incumbent's training and experience. Primary responsibility for identifying to the operations manager and shift administrator areas in need of change in the policy and procedure and advising them of personnel management issues. Perform managerial and supervisory duties as necessary to oversee the performance of the workers assigned to them as well as the operation of the facility and management of the residents. Ensures that policy and procedures specific to the operation of the detention center are followed; ensures program compliance with the Virginia Department of Juvenile Justice (DJJ) regulations governing Juvenile Secure Detention Centers and agency and county operational procedures.

Participates in staff performance evaluations and the new hire selection process and training. Assists the operations manager and the shift administrator in the operation of the facility. Monitors the flow of the shift and schedule of activities. Maintains an accurate population count. Reviews discipline process with team management; conducts due process hearings on residents. Reviews and responds to resident requests. Substitutes as an operations manager, assisting the shift administrator, responsible for the supervision and performance of a childcare team. Oversees all floor activity, oversees medical management of residents.

Court Holding duty post: Administrator responsible for the operation of Court Holding and the supervision of the Transportation Team which consists of three full time Probation I staff members. Serves as a Court liaison, provides transportation of residents to court and local medical/dental and mental health appointments.

Overnight (NOC) duty post: Serves as one of two assistant supervisors of the NOC shift. Performs as a front-line manager having operational, supervisory and administrative duties for the performance of the workers assigned. Ensures that policy and procedure is adhered to. Maintains safety and security of the facility and the residents. Responsible for programming, scheduling and issues related to the residents.

Schedule: This employee works a 3-week rotating schedule (7 a.m.-3 .m. & 3 p.m.-11 p.m.) including weekends and holidays. This position will periodically be assigned to an overnight (NOC) schedule and/or court holding schedule (Mon-Fri, 8 a.m.-4 p.m.)

This position is considered Emergency Service Personnel for purposes of continuity of operations and is required to report to work as scheduled during inclement weather or other emergency situations.
Employment Standards

MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in social/behavioral sciences, criminal justice, or education, plus two years of professional experience in probation work, social work, criminal justice, juvenile justice, education, or counseling. A master's degree in the disciplines above may be substituted for one year of the required experience.

CERTIFICATES AND LICENSES REQUIRED:
Valid Driver's License (Required at the time of application)
CPR/First Aid (Required within 6 months)
Medication Management (Required within 6 months)
Handle With Care (Required within 6 months)

NECESSARY SPECIAL REQUIREMENTS:

• This position is considered "essential personnel" and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).
• The appointee to the position will be required to complete the following to the satisfaction of the employer:
  • Criminal Background Investigation
  • Child Protective Services Registry Check
  • Driving Record Check
  • Pre-employment Medical Evaluation
  • Tuberculosis Test

PREFERRED QUALIFICATIONS:

• Thorough Knowledge of the Virginia Department of Juvenile Justice (DJJ) regulations governing the operation of a Secure Juvenile Detention Center, thorough knowledge of the Detention Center' s policy and procedures and the overall operation of the Detention Center's Security Systems including: CCTV, PIPE System, all data base driven systems.
• Familiarity with the Code of Virginia (VCC) as it relates to placement of youth in a Secure Detention Center.
• One to two years of managerial experience overseeing and directing facility wide operations in a juvenile detention center.
• Knowledge of current treatment approaches for addressing a host of adolescent issues including mental health and substance abuse concerns.
• Should possess skills in program management; possess excellent customer service and effective communication skills.
• Five years of professional experience in Juvenile Justice, including supervisory experience and managerial experience conducting operations in a Juvenile Detention Center.
• Proficient in the use of MS Office software (Word and Excel).

PHYSICAL REQUIREMENTS:

• Ability to operate a motor vehicle.
• Ability to physically restrain acting out residents.
• Ability to lift up to 50 pounds.
• Ability to run periodically, walk, and stand for long periods of time.
• Visual and auditory acuity required to read log books, reports, and data on computer monitor.
• Ability to operate keyboard driven equipment.
• All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

#LI-AL1
Requisition 25-00395
Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees' Child Care Center
• Commuter Benefit Program
• Continuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

For additional details please visit the
Non-Merit Positions

Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

• Medical/Vision/Dental Insurance Coverage
• Flexible Spending Program
• Deferred Compensation

Temporary: scheduled to work a maximum of 900 hours in a calendar year.

• No benefits

01

What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• Doctorate degree

02

Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply.

• Criminal justice
• Social work
• Psychology
• Counseling
• Education
• Sociology
• Other (related field)
• Other (non-related field)
• Not Applicable

03

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".
04

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

05

Do you currently possess a valid driver's license?

• Yes
• No

06

How many years of full-time equivalent professional experience do you have in probation work, social work, criminal justice, juvenile justice, education, or counseling?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

07

How many years of full-time equivalent experience do you have working in a juvenile detention center or hardware secure facility with detained youth?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

08

How many years of full-time equivalent experience do you have working with Court-involved youth?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

09

How many years of full-time equivalent managerial experience do you have overseeing and directing facility wide operations in a juvenile detention center, or in a hardware secure facility with detained youth?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

10

Please indicate your level of proficiency with Microsoft Outlook.

• Beginner (Basic knowledge of identifying the components of the Outlook environment; composing email messages; sending and receiving email messages; organizing email messages into folders; managing contacts; scheduling appointments; scheduling meetings, managing tasks, notes and journal entries)
• Intermediate (Knowledge of customizing message settings; organizing and locating Outlook messages; setting calendar options; tracking activities using the Journal; assigning and tracking tasks; sharing folder information; customizing the Outlook environment)
• Advanced (Extensive knowledge of almost all functions of program including personalizing your email; organizing Outlook items; managing data files; managing contacts and contact information; saving and archiving email; creating a custom Outlook form; working offline and remotely)
• No experience

11

Please indicate your level of proficiency with Microsoft Excel.

• Beginner (Basic knowledge of creating a worksheet; performing calculations in a worksheet; modifying and formatting a worksheet; printing workbook contents)
• Intermediate (Knowledge of inserting and modifying graphic objects in a worksheet; customizing and enhancing workbooks; analyzing data using Pivot Tables, Slicers, and Pivot Charts)
• Advanced (Extensive knowledge of increasing productivity and improving efficiency by streamlining workflow; collaborating with others using workbooks; auditing worksheets; analyzing data; working with multiple workbooks; importing and exporting data, using Excel with the web)
• No experience

12

Please indicate your level of proficiency with Microsoft Word.

• Beginner (Basic knowledge of creating, editing, formatting, and saving simple documents; inserting simple tables; and proofreading documents for accuracy)
• Intermediate (Knowledge of common commands such as creating a title; using, modifying, and creating styles; setting up the ruler; indenting paragraphs, using tabs and tables; inserting captions, footnotes, endnotes, special characters, or hard page breaks; using page numbering; creating headers and footers; inserting graphics; inserting an equation, adding comments and tracking changes.)
• Advanced (Extensive knowledge of almost all function of program including mail merge, macros, creating a table of contents, creating bookmarks and cross-referencing.)
• No experience

13

This position is considered Emergency Service Personnel and is essential for the continuity of operations. This position is required to work rotating shifts throughout the week, weekends and holidays, which includes: 7:00am-3:00pm, 8:00am-4:00pm, 3:00pm-11:00pm and 11:00pm-7:00am with some shift overlap, and during inclement weather and/or emergencies. Are you willing and able to meet these requirements?

• Yes
• No

Required Question