Assistant Supervisor Power Systems & Equipment (Dispatch)

Salary: $141,065.60 Annually
Location : 21 Arlington Avenue, Charlestown
Job Type: Full-Time
Job Number: 25-20927
Department: MBTA - Power Systems Maintenance
Area: 371-Power Systems & Equipment
Opening Date: 04/08/2025
Closing Date: 4/23/2025 11:59 PM Eastern
Licenses / Certifications: A valid Driver's License is required.
Union Affiliation: L453 Professional
Safety Sensitive: Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing.
Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.
On-Call or 24/7: Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Assistant Supervisor of Power Systems & Equipment (PS&E) will assist the Supervisor of PS&E in overseeing and directing operation of the entire MBTA Power System through the Power Control Center that monitors and controls the power supplied to the subway, trackless trolley, facilities, and Rapid Transit Line maintenance shops. Dispatches and coordinates emergency response and repairs as required.

Duties & Responsibilities

• Manage the Power Control Center and directly oversees the MBTA Power Dispatchers and SCADA Operators in all aspects of the job function, including training/coaching, technical support, communication methods, and scheduling.
• Oversee the entire Power System through the Power Control Center, monitors and analyzes the System, direct and controls inspections, testing, materials analysis, and equipment used by the Power Systems and Equipment Area.
• Coordinate and schedule with Local Utility Dispatch Centers for scheduled and emergency switching operations.
• Develop, manage, and maintain all System and Power Control documents/reports, including daily logs, switching instruction sheets and tags, and electrical schematics. Monitors and records all changes to the Power System.
• Review and approve all switching procedures and oversees the safe and efficient implementation of substation and field switching performed on the System.
• Coordinate and track testing of direct current (DC), alternating current (AC) circuit breakers and monitor progress.
• Conduct investigations, including root-cause analysis and corrective actions for incidents related to the System.
• Perform audits to ensure compliance with PSM and MBTA policies and procedures.
• Conduct personnel investigations and imposes discipline when necessary.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Work any and all shifts and/or locations assigned or directed.
• Familiarity with the MBTA's safety plan as well as the position's outlined responsibilities.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Antidiscrimination and Antiharassment and Antiretaliation policies.
• Performs related duties and projects as assigned and covers for the Supervisor as needed.

Supervision

• Responsible for approximately eight (8) direct reports in all aspects of job function. This position manages the Power Control Center work throughput and directs the emergency line crews as needed during system emergencies.

Minimum Requirements & Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• Five (5) years of experience in electric utility operations and/or electric systems dispatch.
• Related experience in a supervisory capacity.
• The ability to read and interpret electrical schematics and system drawings.
• Effective organizational, analytical, time management and interpersonal skills.
• The ability to handle multiple system issues simultaneously in a fast-moving environment.
• Possess excellent customer service and communication skills.
• The ability to use Word, Excel, PowerPoint, and database applications.
• Be available to work twenty-four (24) hours per day, seven (7) days per week.
• The ability to supervise and work effectively with a diverse workforce.

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor's degree requirement.

Preferred Experience and Skills

• Working knowledge of SCADA systems.
• Familiarity with electrical switching, and LOTO procedures.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
• Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
• Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: Pre-tax benefits for parking
• Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer
01

Which statement best describes your education and experience?

• I have a Bachelors degree in Electrical Engineering or related field and 5+ years of experience in electric utility operations and/or electric systems dispatch.
• I have a High School diploma/GED and 12+ years of experience in electric utility operations and/or electric systems dispatch.
• None of these statements apply to me.

02

Do you have experience in a supervisory capacity?

• Yes
• No

03

Do you have the ability to read and interpret electrical schematics and system drawings?

• Yes
• No

04

Please rate your proficiency with Microsoft Word, Excel, PowerPoint, and database applications

• No experience
• Beginner
• Proficient
• Advanced
• Expert

Required Question