Associate Director of Clinical Services EMPACT

Who we are:
EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you'll do:

Our Associate Director of Clinical Services will provide oversight and supervision of outpatient clinical services provided at assigned sites. Populations served may include adults determined to have serious mental illness (SMI), children, and adults with general mental health and/or substance use concerns (GMH/SU). This position includes clinical as well as administrative oversight to ensure conformance to standards, quality clinical service delivery and outcomes, and risk management. This position can work out of our Glendale, Phoenix or Tempe location.

Essential Job Responsibilities:

• Provide administrative and clinical supervision to respective managers and/or coordinators (supervisors).
• Monitor departmental performance to meet productivity standards and other contractual requirements for the assigned programs, which will serve the Regional Behavioral Health Authorities, AHCCCS Complete Care Plans, and other various grants and payors.
• Represent the agency at required external meetings with funders, stakeholders and other partner agencies.
• Comply with and assure staff compliance with the agency's standard of care for service delivery. Participate in the Quality Management Committee; assist with Quality Assurance and Utilization Review.
• Recommend to the Director of Clinical Services changes that would improve service delivery and implement changes and new programming as directed by the Director of Clinical Services.
• Assist in the preparation of departmental budget and demonstrate functional responsibility for administering the approved departmental budget. Demonstrate responsibility for purchases within the spending authority as designated by Director.

Additional Duties and Responsibilities:

• Participate in ad hoc committees and work groups as assigned by the Director of Clinical Services.
• Provide outreach by developing and maintaining effective working relationships with all related state, community behavioral health, and contracting organizations.
• Maintain and refine hiring, training, and performance evaluation procedures to meet licensure, accreditation, and legal requirements.
• Participate in agency fund raising activities as requested by management.

What you'll provide:

• Master's degree in Counseling, Social Work, Marriage and Family Therapy or related field required
• Associate Level licensure REQUIRED (Independent Level licensure with AzBBHE is preferred).
• Minimum of eight (8) years in the behavioral health field with at least five (5) years of supervisory experience including clinical program development and monitoring in a behavioral health setting. Prefer experience at a management level, including but not limited to, budget planning and management, contract review and analysis, program development and implementation and regulatory oversight.
• Working knowledge of all contractual and regulatory requirements of designated programs is required.
• Excellent interpersonal and communication (written and verbal) skills.
• Possess high attention to detail and strong organization skills.
• Experience using electronic health care record system and knowledge of HIPAA regulations.
• Valid Arizona Driver's License, with no major infractions in the past three years is required.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
• Attend meetings, training, and agency activities and events outside of regularly scheduled work hours upon request.
• Maintain compliance with required training.
• Additional duties as assigned by supervisor or member of management.
• Must be 21 years of age or older at time of employment.

What we'll offer:

(Full-time employees)

• Generous PTO (15 days the first year)
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.