Associate Director of Data Analytics Research

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Company: Ravinia

Location: Highland Park, IL 60035

Description:

Company Description

Ravinia is both North America's longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, Ravinia's Steans Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.

Offstage and year-round, Ravinia's Reach Teach Play education programs engage 50,000 children and adults-in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park-in our mission to make music equitably accessible to all.
Job Description

Position Summary

Ravinia's Data Analytics & Research Team (DART) is responsible for providing strategic support to develop a more data-driven decision-making culture. The primary aim is to help Reduce Risks, Increase Revenues, and Widen Impact.

The Associate Director of DART will manage, oversee, and consult on projects that primarily provide resources and guidance to Ravinia's Leadership and Operations teams. These include sales reports and analyses, forecasts and projections, scenario modeling, customer surveys, and Artist & Audience relevancy measures. The ideal candidate should have experience supervising and mentoring other analysts but will be excited to consistently conduct and present analyses on their own.

Key Responsibilities
  • Guide the execution of internal and external audience research and tracking initiatives to help Ravinia develop a more complete understanding of its customers
  • Lead and manage the extracting, cleaning, and storing of data
  • Create detailed models for scenario analysis on Ravinia's various revenues & costs
  • Create approachable executive-level reports and presentations to support decision-making
  • Develop relevancy reports for known or potential musical artists to support Artistic and Marketing/PR action
  • Oversee Ravinia's customer nightly survey
  • Collaborate on Ravinia's annual budget and financial projections
  • Collaborate with and provide data support to various cross-departmental working groups
  • Collaborate with the Information Technology Department to help assess the current data structure and establish standards for the company
  • Continue to develop and apply Ravinia's Strategic plans towards 2029


Qualifications
  • Experience in consulting, music, finance, or related field preferred
  • 4-6 years' quantitative experience using Tableau, SQL, Big Query and Excel/Google Sheets to conduct complex data analysis
  • Experience building flexible financial models to run scenario analyses
  • Experience visualizing data and using PowerPoint/Google Slides to explain complex data concepts in a clear and concise way for the business
  • Passion and curiosity for music and the data that is used within the industry
  • Experience managing and engaging in a consultative and analytical capacity
  • Ability to build relationships across departments and work well in a team environment
  • Ability to balance multiple projects and deadlines


Qualified candidates should upload both a cover letter and a resume

Work Environment

Embrace and actively support Ravinia's culture of integrity, professionalism, collaboration, mutual respect, and customer focus.

Schedule Needs: The typical work schedule is weekday office hours. A hybrid work schedule is available during slower seasons, but it's common for this role to require at least five days in the office to foster collaboration and support operations.

Office Location: Ravinia Administrative Office, 418 Sheridan Rd. Highland Park, IL.

Benefits

Excellent health and welfare benefits: medical, dental, vision, flexible spending accounts, commuter benefits, teledoc options, employee well-being programs, life insurance, short-term, and long-term disability. It also includes comprehensive time off plans (holidays, vacation, sick, and personal days). Additionally, generous employer contributions to the 401(a) retirement savings plan, employee-elected 403(b) retirement savings plan, learning and mentorship opportunities, access to various staff working groups, and a general admission season pass for two to Ravinia concerts.

Ravinia is an Equal Opportunity Employer

As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate based on any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.

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