Associate Director, Strategy & Digital Transformation

Job Summary

Job Description

What is the opportunity?

The Business and Client Services (BCS) group is the functional core of RBC Capital Markets' trading activities. We provide our business partners greater efficiency, scalability and control within their operational processing, helping to ensure the firm's continued growth and success.

Within the Digital Transformation and Business Architecture teams, we shape and advance the BCS transformation roadmap through a holistic lens including people, processes, data and technologies. Through a variety of tools and methodologies, our team strives to clearly articulate a vision for the future of our business, and drive towards it, in collaboration with our IT partners.

What will you do?

As an Associate Director of Strategy & Digital Transformation, a typical day might include the following:

• Strategy development and transformation planning and execution
• Functional capability model development and ownership
• Roadmap development and ownership
• Thought-leadership on key and emerging technologies, competitive landscape and capital markets transformation
• Business casing, opportunity analysis and pitch materials
• Development of elements of the client journey and experience ownership
• Identify improvement opportunities in BCS, and research and identify the right solution
• Liaise with and manage cross-functional teams to architect, implement, test and continuously deliver solutions to our clients
• Presenting key strategies to communicate vision, roadmap and achieve buy-in from senior management and stakeholders
• Report progress of project status, milestones, and achievements to stakeholders

What you need to succeed?

• You are a strategic thinker with enterprise vision
• You are results-oriented and focused on user, client and business outcomes
• You develop and leverage structured approaches, frameworks and toolkits
• You are an inspiring culture and change champion
• You can captivate an audience through engaging communication and influence
• You are highly capable of learning quickly and deeply
• You have experience partnering closely with a variety of stakeholders and are comfortable presenting to senior executives
• You have experience in Management Consulting, or related field
• You have some knowledge of Capital Markets
• You have a bachelor's degree and at least 4 years of experience in financial services
• You have a broad view of the enterprise and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance

Nice to have

• You have relevant and strong experience in capital markets and financial operations
• You have a great understanding of the industry trends in digitization and automation space, software providers and the factors that differentiate an organization
• You have working knowledge of applying business architecture principles to business solutions
• You have strong product leadership skills and the ability to own a portfolio of projects end-to-end independently, including a track record of successful product deliveries
• You have experience with Agile methodologies, mindset and tooling including JIRA and Confluence
• Proven experience in consulting or similar strategic, transformation focused industry roles considered an asset

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills
Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-21

Application Deadline:

2025-05-06
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.