Associate Principal - Package Implementation

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Company: Futran Tech Solutions Pvt. Ltd.

Location: Hartford, CT 06106

Description:

Job Title: ServiceNow FSO Technical lead

Location: Hartford, CT (Hybrid)

Technical Skills Primary

Hands on experience in implementing ITSM FSO CSM
Client and Server APIs i e GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
Validate requirements and highlight discrepancies
Design solution and suggest technical best practices
Provide domain architecture and the technical aspects of the project
End to end guidance and review of FSO Implementation customization in ServiceNow
Participate in requirement gathering meetings and provide inputs to the developers based on the requirements
Technical Skills Secondary Nice to have NOT MANDATORY
Ensure information is accurate and feasible

Soft Skills

As this is an onsite role must have strong written and oral communication skills
Insurance Domain Knowledge
Strong ability to work with client stakeholders
Requirement Review and Work Effort Estimation

Certifications