Automotive Finance Manager

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Company: Herb Chambers

Location: Burlington, MA 01803

Description:

Herb Chambers Honda of Burlington has an immediate opening for an experienced Finance Manager!

Job Purpose:

Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers.

Duties:
  • Determines desire/need for automobile financing by interviewing customer; exploring - payment options
  • Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed
  • Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan
  • Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents
  • Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer, ensuring understanding of content
  • Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc., explaining options, provisions, and premiums
  • Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply
  • Maintains customer confidence and organization stability by keeping information confidential; helping others comply


  • Prior F&I experience required
  • Must have a proven track record of high CSI and performance
  • Must operate with integrity and have a strong work ethic

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