Automotive Service Drive Vehicle Sales Representative - 2257

Job Description

BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years.

BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, and Hyundai Brands.

We are looking for an Automotive Service Drive Sales Representative; for our Lexus of Brooklyn location, who is responsible for maximizing vehicle sales through prospecting customers from the service lane.

Job Duties and Responsibilities:

• Responsible for all facets of the vehicle sales/lease process from greeting the customer from the service lane to delivery of the vehicle and (related follow up), subject to responsibilities expressly reserved for management
• Consistently follows road to sale as set forth by management (i.e. walk around, test drive, needs analysis, etc.)
• Maintains minimum target sales goals set by upper management
• Displays excellent customer service skills, including without limitation: Managing difficult or challenging customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments to customers and management
• Works effectively with, and assists, other Sales Consultants, co-employees and dealership management to create and maintain effective customer relationships and sell, lease, or deliver vehicles
• Completes accurate paperwork accompanying vehicle sales
• Maintains highest ethical standards and utilizes legal and ethical selling techniques
• Maintains CSI scores and survey returns at or above company standards
• Demonstrates knowledge of product knowledge and market conditions relating to vehicle lease/sales
• Requires minimal supervision and uses resources efficiently and effectively and seeks feedback to improve performance
• Follows Safeguards Rules and company safety procedures and policies

Job Qualifications:

Subject to applicable law, individuals employed in this position must demonstrate the following qualifications and competencies. This list is not all -inclusive and maybe amended or supplemented as business needs dictate.

• Individuals employed in this position must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)
• Individuals employed in this position must have neat, clean, and professional appearance
• Individuals employed in this position must have the ability to work under pressure and have excellent negotiation/ closing skills
• Individuals employed in this position must have excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
• Individuals employed in this position must have excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
• Individuals employed in this position must be able to read, and generally analyze and interpret relevant business periodical, professional journals, technical procedures and/or government regulations and write reports and general business correspondence.
• Individuals employed in this position must demonstrate sufficient computer literacy
• Individuals employed in this position must possess a valid driver's license in good standing
• Individuals employed in this position must be able to enter and exit vehicles to demonstrate features and options
• Individual employed in this position must possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards
• Individual employed in this position must maintain business sold within market area according to factory guidelines and maintains CSI index in accordance to manufacturer's standards

Job Type: Full-time

Pay: $64,350.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Experience:

• Automotive Sales: 2 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person