AV Technical Specialist (flex-hybrid)

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Company: UCLA Health

Location: Los Angeles, CA 90011

Description:

Description

This position will provide audiovisual (AV) technical support for a broad range of audio/video equipment. Provide expertise in the installation, operation, troubleshooting, preventative maintenance and user training of multi-media equipment across UCLA Health Sciences. Duties include: installation, operation and maintenance of complex AV systems; coordination of staff and work-study technicians to support scheduled classes and events; setup of portable AV equipment for classes and meetings; hands on user training and support; digital signage and video conference support; simulation, podcasting and audience response system support.

Qualified candidates will have at least 2 years experience directly supporting AV equipment and users in a higher educational, corporate or hospitality environment. A focus on customer service, along with excellent communication and interpersonal skills are absolutely essential to assisting faculty, staff and students with technical issues in a friendly, approachable and effective manner.

Preferred candidates will have additional experience and expertise in one or more of the following AV disciplines. Audio & Acoustics, Digital Audio (Dante, Cobranet etc.), Digital Video (EDID, HDCP, etc.), DSP programming, Video Conferencing (Zoom, Cisco, Polycom), Digital Signage, AV System Design and/or Project Management. Installation experience with networked AV equipment including install, terminate, test and label a variety of low voltage and AV-specific cable types: CAT5/6, coax cable, speaker wire, line-level audio and microphone wire, etc. Installation experience including running wire, installing speakers, hanging flat panel TV's, rack wiring, system testing & troubleshooting. A CTS certification, or other industry or manufacturer training is preferred.

Must be able to work evenings and weekends as required.

This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site as needed based on operational requirements. Please note, travel to the "home office" location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.

Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $ 31.03 - $65.90 annually. The University anticipates offering a salary between the minimum and midpoint of this range.

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