Avanade Client Account Lead
Apply NowCompany: Avanade Inc.
Location: Florham Park, NJ 07932
Description:
Job description
Avanade Client Account Lead- Financial Services
As an Avanade Client Account Lead you are responsible for the curation of our client's experience with Avanade. You will be accountable for maintaining relationship with one or more of our MVC accounts while focusing on account strategy and growth.
Come join us
As a key player in Account Leadership, you will manage strategic client relationships, develop and implement relationship management plans, and lead a cross-functional team to deliver tailored solutions. You will champion innovation, collaborate on digital roadmaps, and drive long-term strategies to ensure business benefits are realized. Join us to make a significant impact and grow your career. Together we do what matters
Skills and experiences
Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.
Ensures that the team understands and discusses relevant industry changes.
Is a strong big-picture thinker; makes frequent, clear references to the organization's vision and strategy and the efforts required to drive them forward.
Offers creative ideas, finds unique connections between previously unrelated elements.
Stays focused on plans and improvises in response to changes, including risks and contingencies.
Takes immediate, decisive, independent action to resolve issues or problems.
Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback.
About you
Characteristics that demonstrate success for this role:
Experience with Microsoft products and technologies
Team builder and motivator, strong coaching and mentoring skills
Master negotiator and relationship builder
Financial Services Industry experiences and contacts
Great communicator of priorities and expectations (clear, concise)
Great at soliciting people's opinions but not afraid to make decisions
What you'll do
Day-to-day, you will be responsible for Account Leadership:
Formulate clear strategy for account (beyond responding to RFP). Lead the client to new ideas
Help client develop Technology vision & strategy
Own account strategy & multi-year account plan
Look across account for cross Solution Area opportunities and leverage references and thought leadership in industry and Area
Drive continuous innovation through thought leadership
Conduct Design Thinking workshops to understand client's business Objectives, Opportunities & Pain points Account Management
Create a combined Relationship Map and Power Map
Establish Governance/ routine with client and Power Map for Avanade
Advertise full Avanade capabilities, leverage stakeholders as our ambassadors
Manage account financials and operations , drive Quarterly business reviews, Board of Directors review quarterly OR P2P review
Curate the client's experience with Avanade
Conduct Stakeholder Interviews/Understand Success Criteria
Cultivate alliance relationships (MSFT and others)
Develop junior talent and drive employee experience through mentorship and coaching Sales (Proposals)
Own strategy & proposal, bring forward breadth of Avanade
Assemble pursuits team
Develop customized proposals and business case, driving exceptional client experience
Bid review and signoff, validate messaging, ensure alignment to overall account strategy, price to win Key Role Skill & Capability Requirements
Learn more
To learn more about Avanade check out these links:
LinkedIn
Inside Avanade Blog
Avanade Careers
Enjoy your career
Some of the best things about working at Avanade
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Expanding your thinking Experimenting courageously Learning and pivoting
Inspire greatness in our people by
Empowering every voice Encouraging boldness Celebrating progress
Accelerate the impact of our people by
Amazing the client Prioritizing what matters Acting as one
Avanade Client Account Lead- Financial Services
As an Avanade Client Account Lead you are responsible for the curation of our client's experience with Avanade. You will be accountable for maintaining relationship with one or more of our MVC accounts while focusing on account strategy and growth.
Come join us
As a key player in Account Leadership, you will manage strategic client relationships, develop and implement relationship management plans, and lead a cross-functional team to deliver tailored solutions. You will champion innovation, collaborate on digital roadmaps, and drive long-term strategies to ensure business benefits are realized. Join us to make a significant impact and grow your career. Together we do what matters
Skills and experiences
Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.
Ensures that the team understands and discusses relevant industry changes.
Is a strong big-picture thinker; makes frequent, clear references to the organization's vision and strategy and the efforts required to drive them forward.
Offers creative ideas, finds unique connections between previously unrelated elements.
Stays focused on plans and improvises in response to changes, including risks and contingencies.
Takes immediate, decisive, independent action to resolve issues or problems.
Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback.
About you
Characteristics that demonstrate success for this role:
Experience with Microsoft products and technologies
Team builder and motivator, strong coaching and mentoring skills
Master negotiator and relationship builder
Financial Services Industry experiences and contacts
Great communicator of priorities and expectations (clear, concise)
Great at soliciting people's opinions but not afraid to make decisions
What you'll do
Day-to-day, you will be responsible for Account Leadership:
Formulate clear strategy for account (beyond responding to RFP). Lead the client to new ideas
Help client develop Technology vision & strategy
Own account strategy & multi-year account plan
Look across account for cross Solution Area opportunities and leverage references and thought leadership in industry and Area
Drive continuous innovation through thought leadership
Conduct Design Thinking workshops to understand client's business Objectives, Opportunities & Pain points Account Management
Create a combined Relationship Map and Power Map
Establish Governance/ routine with client and Power Map for Avanade
Advertise full Avanade capabilities, leverage stakeholders as our ambassadors
Manage account financials and operations , drive Quarterly business reviews, Board of Directors review quarterly OR P2P review
Curate the client's experience with Avanade
Conduct Stakeholder Interviews/Understand Success Criteria
Cultivate alliance relationships (MSFT and others)
Develop junior talent and drive employee experience through mentorship and coaching Sales (Proposals)
Own strategy & proposal, bring forward breadth of Avanade
Assemble pursuits team
Develop customized proposals and business case, driving exceptional client experience
Bid review and signoff, validate messaging, ensure alignment to overall account strategy, price to win Key Role Skill & Capability Requirements
Learn more
To learn more about Avanade check out these links:
Inside Avanade Blog
Avanade Careers
Enjoy your career
Some of the best things about working at Avanade
- Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilled resources globally
- Dedicated career advisor to encourage your growth
- Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Expanding your thinking Experimenting courageously Learning and pivoting
Inspire greatness in our people by
Empowering every voice Encouraging boldness Celebrating progress
Accelerate the impact of our people by
Amazing the client Prioritizing what matters Acting as one