Behavioral Health Clinical Care Coordinator

Department:

10084 Advocate Aurora Health Corporate - Mental Health Emergency Center JV: ELA Emergency

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday (7am -3:30pm)

Major Responsibilities:

• Performs patient psychosocial assessments to determine appropriate intervention and care plan, goal determination and treatment planning altering same as case warrants. Contacts families, where appropriate, for collateral information and discharge planning. Facilitates family meetings, communicates schedule and outcomes with members of the interdisciplinary team.
• Functions as a member of the interdisciplinary treatment team by reviewing assessment data, case management, intake and other discipline data. Ensures goals identified in the treatment plan are clinically appropriate to the stated problems, developmentally focused, measurable and achievable within current anticipated lengths of stay, and updates treatment plans as appropriate.
• Collaborates and coordinates efforts with treatment team members to complete the discharge plan in a timely manner.
• Attends and participates in treatment teams and meetings and may be assigned to lead and coordinate meetings as needed. Facilitates communications between and negotiates with the patient/family, physicians, nurses, dietary, rehab, homecare, social services, and other disciplines that need to collaborate to provide care for the patient.
• Communicates effectively with patients, family, treatment team and community agencies and facilitates resolution of issues which could impact continuality of care. Works cooperatively with other professional and non-professional staff to identify and resolve problems in the service delivery systems, ultimately improving the quality of patient care.
• Responsible for the discharge needs of all patients and the transition of all patients to the next level of care, ensuring quality across the continuum of care. Educates patient on discharge process while focusing on a positive discharge experience to the next level of care. Coordinates aftercare services including referrals for housing, case management, transportation services, meal services, peer support groups, and vocational referrals.
• Meets with patients that have been readmitted within 30 days to discuss barriers to treatments. Discusses treatment options with patient and treatment team out ensure positive treatment outcomes upon discharge.
• Accurately completes all documentation responsibilities as outlined in department/service area procedures within established timelines. Documentation responsibilities include but are not limited to: treatment plans, progress notes, discharge summaries, aftercare plans, records for billing, etc.
• Acts as a liaison with referral sources to ensure continuity of care and discharge planning. Facilitates timely and appropriate referrals to other community resource networks such as outpatient providers of mental health and AODA services, home health agencies, residential treatment facilities and other community agencies specializing in financial, housing, child care and transportation services. Documents these activities appropriately.

License and Certifications:

• Professional Counselor license issued by the state of Wisconsin, or Marriage and Family Therapist license issued by the state of Wisconsin, or Social Worker, Clinical license issued by the state of Wisconsin.

Education:

• Masters Degree in Social Work, or Master's Degree in Psychology, Clinical, or Master's Degree in Psychology, Educational, or Master's Degree in Psychology, Counseling or related field.

Experience:

• 2 years experience of intake and inpatient setting.

Knowledge, Skills & Abilities

• Good written and verbal communication skills.
• Demonstrates the ability to function in a complex mental health delivery system.

Physical Requirements and Working Conditions:

• Will frequently be required to lift up to 25 lbs. without assistance and will occasionally be required to lift over 25 lbs. with assistance.
• May be exposed to the following hazard: mechanical, electrical, chemical, blood and body fluids.
• Must be able to sit, stand, walk, squat, bend, and reach above shoulders and twist.
• Must be able to restrain and control patients who are outwardly psychotic or physically combative.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range
$32.45 - $48.70

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.