Benefits Account Executive

BENEFITS ACCOUNT EXECUTIVE

With more than 160 years' experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.

We currently have an opening for a Benefits Account Executive in our Charlotte, North Carolina office. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we'd like to hear from you!

PRINCIPAL OBJECTIVES OF THE POSITION

The Benefits Account Executive is a trusted advisor who serves our clients by providing strategic product and service information.

POSITION QUALIFICATIONS AND REQUIREMENTS

• Four-year college degree or equivalent combination of education and work experience.
• Four years of benefit administration experience is required.
• Proven track record with self-funded health plans.
• Advanced data analysis skills.
• Advanced Excel skills.
• Exceptional relationship building skills and the ability to work well with our client's executives, including CFOs, CEOs, and HR Directors.
• Ability to lead internal service team: managing timelines and establishing expectations, reviewing work product for accuracy, and assisting in the technical and service development of team members.
• Life and Health license or the ability to obtain within 90 days is required.
• CEBS designation and/or work towards the designation preferred.
• Strong analytical and problem-solving skills.
• Ability to successfully implement project management strategy.
• Extraordinary written and verbal communication skills.
• Outstanding presentation skills.
• Superior organizational skills, ability to handle multiple tasks and effectively prioritize.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Assist Producer in all aspects of servicing existing clients and maintaining relationships with key decision makers.
• Prepare and deliver reporting and consulting strategies for clients, driven by Scott's data analytics platform.
• Develop and implement client-specific cost containment strategies.
• Develop and present client renewal strategies for self-funded, fully insured and captive health plans that advance client-specific cost containment strategies.
• Develop and manage strategic project plans for each client's renewals, deploying fellow Scott team members accordingly to meet client needs.
• Lead team in resolving complex, escalated product, or service concerns, providing support to team members and assisting with resolution as appropriate.
• Handle final negotiations of program renewals in collaboration with internal team to attain best outcomes for clients.
• Effectively communicate all aspects of the Affordable Care Act and other compliance topics such as HIPAA and ERISA.
• Create and present complex custom client contribution models.
• Identify and solicit additional revenue through cross-sales to existing clients and identifying new opportunities.
• Develop and maintain excellent relationships with insurance company underwriters and representatives to effectively oversee the new and renewal marketing process.
• Analyze carrier underwriting methodologies, validate carrier recommendations, and advise client regarding carrier projections.
• Support Scott's Agency Management tool as it relates to clients and internal broker use.
• Develop, monitor, and present client dashboards highlighting key health utilization performance areas for clients.
• Work with Account Managers to develop strategy and timeline to ensure efficient and effective client outcomes.
• Other duties as assigned.