Billing Supervisor

General Purpose:The Billing Supervisor supervises and coordinates the daily activities of the Billing staff responsible for the timely preparation and processing of the Denver office accounts and other assigned billing. Acts as a liaison to attorneys, staff, and clients to identify and resolve billing issues, and establish and maintain relationships, building trust and respect by consistently meeting and exceeding expectations. Provides assistance as needed to the Billing Manager, Client Accounts Manager, and other staff of the Financial Services Department.

Essential Duties/Responsibilities:

• Oversees daily activities of the billing function by scheduling the workflow and providing direction to Billing Specialists and Technicians.
• Reviews prebills to prioritize and assign preparation schedules, and tracks for timely return for final processing. Initiates follow-up requests with billing attorneys regarding delinquent prebills.
• Reviews and audits final bills for accuracy, including rate set-up and calculation, compliance with client billing guidelines, use of client credits or trust funds, proper method for write-offs, and appropriate approvals obtained.
• Responsible for assisting management, attorneys, clients and collections staff with billing and accounting questions, including reports and account reconciliations.
• Implements client e-billing initiatives, following through to completion. Reviews and submits e-files, including resolution of rejection issues, tracking of successful submissions and coordination with regional staff and collection staff where appropriate.
• Takes an active role in the preparation and presentation of materials for department and regional conference meetings, as well as software upgrades as they relate to the billing function.
• Prepares contingent invoices for Client Accounts Manager's review. Prepares documentation for Bill of Costs as needed.
• Performs detailed billing functions as necessary due to volume, and coverage for staff out of the office.
• Participates in the hiring, training, evaluation, discipline and career development of billing staff.
• Works closely with the Client Accounts Manager and other Financial Services staff on month end closing. Coordinates all special client requirements for year end closing.
• Performs other functions assigned by the Client Accounts Manager or Director of Finance.

Supervisory Duties:

• Develop and nurture a working environment that prioritizes inclusivity and a client-centric approach. Recognize and reward strong performance, teamwork, professionalism, and responsiveness. Instill confidence within the team and among the firm's professionals by celebrating hard work and success. Set clear and achievable expectations for future success.
• Effectively organize and oversee the scheduling, workload distribution, and productivity of the team to ensure efficient operations.
• In collaboration with the department head and in accordance with company policy, make informed hiring and selection decisions to build a high-performing team.
• Deliver timely and constructive performance feedback. Complete performance evaluations that help team members grow and improve.
• Actively coach, develop, and train team members to ensure they meet and exceed departmental expectations and perform their duties effectively. -
• Review and approve timecards and vacation requests for direct reports, ensuring compliance with organizational policies and procedures.
• Efficiently manage daily responsibilities in alignment with departmental goals and objectives.
• With the assistance of HR and the department head, manage employee discipline and, when necessary, termination in accordance with company policy and legal guidelines.

Competencies:

Strategic Thinking: Plans and makes decisions within the framework of the firm's strategic intent.

Team Management & Results Orientation: Creates and maintains high functioning team(s).

Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications.

Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.

Job Qualifications (Education, Experience and Certification):

• Requires a detail-oriented individual with advanced knowledge and understanding of accounting software and basic accounting principles acquired from five or more years' experience and/or advanced education. Prior Law Firm and CMS experience a plus.
• Requires analytical skills to apply knowledge to practical situations and the ability to foresee problems and effect solutions.
• Requires the ability to maintain a leadership role while working under pressure, meeting deadlines in an accurate manner with consistently high production.
• Requires proficiency in Microsoft Word, Excel and above average typing skills.
• Requires exemplary organizational, planning, and proofreading skills. Must be able to provide training and leadership with poise and confidence and be able to effectively communicate with personnel at all levels within the firm.
• Maintains knowledge and expertise to stay current with changes in procedures, policies and system upgrades. Identifies opportunities to improve procedures, and initiates implementation of new and innovative ideas to better serve our clients.
• Requires dependability, and the willingness to meet the requirements of the position, accepting a wide variety of assignments with a positive attitude and team spirit.
• Requires absolute confidentiality and discretion.

Physical Requirements:While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off-hour meetings, events, and travel to other offices.

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Holland & Hart offers of employment take into consideration a candidate's education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. CO Salary Range: $70,738.43 - $117,897.38. A discretionary bonus may be available based upon performance.

The application window is anticipated to close on or after Friday, April 11th.

Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.