Business Analyst - II
Apply NowCompany: Pinnacle living
Location: Indianapolis, IN 46227
Description:
Analysts will perform a variety of responsibilities on enterprise level projects to improve and scale our internal Product-To-Cash operations. Duties include diagraming as-is and to-be processes, gathering and documenting requirements, managing to project timelines and deliverables, working with cross functional teams to understand future state goals, and providing status updates to stakeholders.
Responsibilities:
* Coordinate with Functional Leads and Senior Analysts to understand the future state vision for QTC processes and features in order to then deliver progressive capabilities towards that end-state in each release.
* Lead the Business Requirement gathering and documentation process by collaborating with crucial QTC subject matter experts to transform existing processes to drive the future of quoting to our customers.
* Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.
* Engage with Technical Architects and Product Managers to create innovative, holistic solutions to deliver upon the Business Requirements and future state needs.
* Project management activities including reporting escalations, tracking requirements delivery, communicating cross-functional dependencies and creating status updates.
* Act as a subject matter expert for Salesforce internal QTC systems and processes.
* Develop, document, and maintain a thorough repository and understanding of business rules and process flows.
* Work with training & engagement specialists to create training materials to ensure successful change management results.
* Ad-hoc reporting and research activities as project needs dictate.
* Participating in user acceptance testing (UAT).
Required Skills/Experience:
* Experience with business requirements gathering and documentation / user story experience
* Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly; excellent listening skills; organizational skills
* Ability to excel in a fast-paced environment delivering accuracy while managing ambiguity and deadlines where adaptability is imperative
* Capacity to identify and understand broader business and financial issues from an end-users perspective and consider cross-functional and downstream impacts
* Experience successfully juggling multiple projects and tasks concurrently
* Extreme attention to detail with an ability to work independently and demonstrate initiative
* Curiosity in order to extract relevant information from subject matter experts
* Prior experience as a Business Analyst
Preferred Skills/Experience:
* Experience related to Configure Price Quote, Contract Lifecycle and/or Order Management processes and systems
* Working knowledge of Lucidcharts or similar process documentation software
* Working knowledge of Smartsheets or other project management software
* Experience with Salesforce products a plus
* Exposure to enterprise level, transformational projects
* Prior experience with New Product Introductions processes, Business Operations, Quote to Cash Operations and/or M&A Operations
Pay range: $40-$43
#LI-KW
Responsibilities:
* Coordinate with Functional Leads and Senior Analysts to understand the future state vision for QTC processes and features in order to then deliver progressive capabilities towards that end-state in each release.
* Lead the Business Requirement gathering and documentation process by collaborating with crucial QTC subject matter experts to transform existing processes to drive the future of quoting to our customers.
* Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.
* Engage with Technical Architects and Product Managers to create innovative, holistic solutions to deliver upon the Business Requirements and future state needs.
* Project management activities including reporting escalations, tracking requirements delivery, communicating cross-functional dependencies and creating status updates.
* Act as a subject matter expert for Salesforce internal QTC systems and processes.
* Develop, document, and maintain a thorough repository and understanding of business rules and process flows.
* Work with training & engagement specialists to create training materials to ensure successful change management results.
* Ad-hoc reporting and research activities as project needs dictate.
* Participating in user acceptance testing (UAT).
Required Skills/Experience:
* Experience with business requirements gathering and documentation / user story experience
* Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly; excellent listening skills; organizational skills
* Ability to excel in a fast-paced environment delivering accuracy while managing ambiguity and deadlines where adaptability is imperative
* Capacity to identify and understand broader business and financial issues from an end-users perspective and consider cross-functional and downstream impacts
* Experience successfully juggling multiple projects and tasks concurrently
* Extreme attention to detail with an ability to work independently and demonstrate initiative
* Curiosity in order to extract relevant information from subject matter experts
* Prior experience as a Business Analyst
Preferred Skills/Experience:
* Experience related to Configure Price Quote, Contract Lifecycle and/or Order Management processes and systems
* Working knowledge of Lucidcharts or similar process documentation software
* Working knowledge of Smartsheets or other project management software
* Experience with Salesforce products a plus
* Exposure to enterprise level, transformational projects
* Prior experience with New Product Introductions processes, Business Operations, Quote to Cash Operations and/or M&A Operations
Pay range: $40-$43
#LI-KW