Business Analyst - AIOps & ServiceNow
Apply NowCompany: Efficus, Inc.
Location: San Francisco, CA 94112
Description:
We are looking for an experienced Business Analyst with expertise in Artificial Intelligence for IT Operations (AIOps) and ServiceNow. This role requires a strategic thinker who can analyze business processes, design system integrations, and provide cutting-edge technology solutions. The ideal candidate will be a Subject Matter Expert (SME) who can lead decision-making, collaborate with multiple teams, and drive innovation.
Key Responsibilities:
? Assess current business models and processes to identify areas for improvement.
? Develop innovative AIOps strategies to optimize IT operations.
? Utilize ServiceNow to drive automation and efficiency.
? Conduct advanced Data Analysis & Interpretation to support decision-making.
? Collaborate with cross-functional teams to implement AI-driven business solutions.
? Lead research efforts and present data-driven insights to stakeholders.
? Stay updated on industry trends and recommend emerging technologies.
Must-Have Skills:
? ServiceNow Platform - Hands-on experience with ITSM and AIOps modules.
? Data Analysis & Interpretation - Ability to extract, analyze, and interpret business data.
? AIOps (Artificial Intelligence for IT Operations) - Advanced proficiency in AI-driven automation for IT operations.
? Experience Required: 3+ years in each skill area.
? Education Requirement: Bachelor's degree in Engineering, Computer Science, or Information Systems.
Key Responsibilities:
? Assess current business models and processes to identify areas for improvement.
? Develop innovative AIOps strategies to optimize IT operations.
? Utilize ServiceNow to drive automation and efficiency.
? Conduct advanced Data Analysis & Interpretation to support decision-making.
? Collaborate with cross-functional teams to implement AI-driven business solutions.
? Lead research efforts and present data-driven insights to stakeholders.
? Stay updated on industry trends and recommend emerging technologies.
Must-Have Skills:
? ServiceNow Platform - Hands-on experience with ITSM and AIOps modules.
? Data Analysis & Interpretation - Ability to extract, analyze, and interpret business data.
? AIOps (Artificial Intelligence for IT Operations) - Advanced proficiency in AI-driven automation for IT operations.
? Experience Required: 3+ years in each skill area.
? Education Requirement: Bachelor's degree in Engineering, Computer Science, or Information Systems.