Business Analyst
Apply NowCompany: ECS
Location: Arlington, VA 22204
Description:
ECS is seeking a Business Analyst to work remote.
ECS is seeking a Business Analyst to join our team. As a Business Analyst, you will be required to interface with customers, develop project documentation, support junior team members, and support the day-to-day operations of a project.
Primary Duties
Salary Range: $90,000.00 - $105,000.00
General Description of Benefits
ECS is seeking a Business Analyst to join our team. As a Business Analyst, you will be required to interface with customers, develop project documentation, support junior team members, and support the day-to-day operations of a project.
Primary Duties
- Perform stakeholder engagement and outreach activities along with facilitating and supporting customer facing meetings during the development cycle
- Develop procedures, manuals, and other documentation
- Support customer training initiatives; assist Training Lead with training materials, and other supplemental training items
- Provide subject matter expertise and guide others in one or more of the following areas: knowledge management, business process development, functional requirements development
- Perform administrative tasks, such as, scheduling, maintaining project wikis, and data entry
- Create process flows and workflows
- Facilitate and coordinate with other teams to support content development for release and success story communications
- Document and track requests within ServiceNow
- Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships
Salary Range: $90,000.00 - $105,000.00
General Description of Benefits
- Must be a US Citizen
- Bachelor's Degree or an additional 6 years' experience
- Ability to obtain and maintain a Public Trust
- 7 years of related experience