Business Analyst
Apply NowCompany: College of Complementary Health Professionals of BC
Location: Vancouver, BC V5K 5J9
Description:
Job Title: Business Analyst
Department: Strategy, Quality Improvement & Performance
Status: Full-time; Permanent
Location: Vancouver, BC; Hybrid
Who We Are
The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the xmkym (Musqueam), Swxw7mesh (Squamish), and slilwta (Tsleil-Waututh) Nations. The College regulates over 12,000 health professionals, including chiropractors, massage therapists, naturopathic physicians, traditional Chinese medicine practitioners, and acupuncturists across British Columbia.
Formed on June 28, 2024, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health's initiative to modernize the health profession regulatory framework in B.C. Its primary role is to protect public health and safety by licensing and regulating health professionals and the settings in which they practice. This includes ensuring that every health professional within its purview is fully qualified to provide safe and ethical care.
About This Employment Opportunity
The College is seeking a detail-oriented, strategic thinker with a passion for improving processes to take on the role of Business Analyst.
Reporting to the Executive Director, Strategy, Quality Improvement and Performance, and working closely with CCHPBC team members, stakeholders, vendors and contractors, the Business Analyst will be responsible for analyzing business needs, identifying opportunities for process improvement and providing actionable insights, to support the College to achieve its strategic and operational goals. This role will directly influence regulatory activities, system upgrades, policy development and continuous improvement initiatives that drive efficiency, business growth, improvement and compliance in a dynamic environment.
This role will have a high level of autonomy and accountability and requires cross-functional collaboration and effective relationship building and management. Generating alignment across the organization and promoting organizational culture is a key element of this role.
Your expertise, excellent interpersonal skills, strong communication analysis and problem-solving skills, coupled with an ability to prioritize multiple tasks in a dynamic environment, will help us implement process improvements and ensure effective use of resources, to drive results. This is an ideal role for senior-level professional looking to enhance their career within a supportive and collaborative organization.
It is essential for all College staff to contribute to a team approach with a public protection focus, delivering efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.
Duties and Responsibilities (include but are not limited to)
Qualifications and Skills
An individual who meets either the established formal qualification or the accepted equivalency can be considered equally for this role.
Compensation and Perks
The compensation for this position ranges from $91,000 to $102,780 annually, based on a 37.5-hour work week. The starting salary will be determined by factors such as the candidate's job-related knowledge, skills, experience, the salaries of peers within the same range, market conditions, and other relevant considerations.
CCHPBC offers a competitive compensation package, including health, dental and vision benefits, employee assistance program, Municipal Pension Plan, and paid time-off package. Other perks include flexible hybrid work arrangement, professional development opportunities, and office closures for the 11 statutory holidays in B.C., as well as Easter Monday and Boxing Day.
Application Process
If you are interested in joining our team, please submit your resume and cover letter on our careers portal on our website, www.cchpbc.ca/about/#careers by May 9, 2025. This position will remain open until filled, but priority will be given to applications received by the deadline. References, education and credential verifications, and a criminal record check may be required for final candidates.
Preference will be given to candidates residing in the Lower Mainland for this position. Please note that this position is only open to candidates authorized to work in Canada, and relocation assistance will not be provided.
The College provides accommodations for applicants with disabilities throughout the selection process. If you require accommodation, please inform us when contacted for an interview or assessment. All accommodation information will be kept confidential.
We appreciate all applications; however, only those selected for an interview will be contacted.
Department: Strategy, Quality Improvement & Performance
Status: Full-time; Permanent
Location: Vancouver, BC; Hybrid
Who We Are
The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the xmkym (Musqueam), Swxw7mesh (Squamish), and slilwta (Tsleil-Waututh) Nations. The College regulates over 12,000 health professionals, including chiropractors, massage therapists, naturopathic physicians, traditional Chinese medicine practitioners, and acupuncturists across British Columbia.
Formed on June 28, 2024, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health's initiative to modernize the health profession regulatory framework in B.C. Its primary role is to protect public health and safety by licensing and regulating health professionals and the settings in which they practice. This includes ensuring that every health professional within its purview is fully qualified to provide safe and ethical care.
About This Employment Opportunity
The College is seeking a detail-oriented, strategic thinker with a passion for improving processes to take on the role of Business Analyst.
Reporting to the Executive Director, Strategy, Quality Improvement and Performance, and working closely with CCHPBC team members, stakeholders, vendors and contractors, the Business Analyst will be responsible for analyzing business needs, identifying opportunities for process improvement and providing actionable insights, to support the College to achieve its strategic and operational goals. This role will directly influence regulatory activities, system upgrades, policy development and continuous improvement initiatives that drive efficiency, business growth, improvement and compliance in a dynamic environment.
This role will have a high level of autonomy and accountability and requires cross-functional collaboration and effective relationship building and management. Generating alignment across the organization and promoting organizational culture is a key element of this role.
Your expertise, excellent interpersonal skills, strong communication analysis and problem-solving skills, coupled with an ability to prioritize multiple tasks in a dynamic environment, will help us implement process improvements and ensure effective use of resources, to drive results. This is an ideal role for senior-level professional looking to enhance their career within a supportive and collaborative organization.
It is essential for all College staff to contribute to a team approach with a public protection focus, delivering efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.
Duties and Responsibilities (include but are not limited to)
- Conduct comprehensive business analysis to assess regulatory processes, procedures, and systems.
- Collaborate with stakeholders to gather, document, and prioritize business requirements.
- Analyze and map current business processes and workflows to identify inefficiencies.
- Recommend process improvements and propose solutions to streamline operations.
- Develop business cases and project plans for process improvements and system implementations.
- Support the implementation of new systems or changes to existing ones, ensuring alignment with business goals.
- Write detailed business requirements documents, including use cases, functional specifications, and system requirements.
- Prepare and present findings, reports, and proposals to senior management and regulatory committees.
- Lead meetings and workshops with stakeholders to ensure clear communication of business needs and technical solutions.
- Perform data analysis and use data-driven insights to recommend improvements to existing regulatory processes.
- Assist in the development and maintenance of internal documentation, guidelines, and standard operating procedures.
- Monitor and report on the progress of ongoing projects, ensuring deadlines are met and quality standards are upheld.
- Identify risks associated with regulatory processes or projects and develop mitigation strategies.
- Support change management initiatives by helping staff understand new processes or systems.
- Provide training and support to staff on new systems, tools, or procedures.
- Facilitate cross-departmental collaboration to ensure the alignment of business objectives and regulatory requirements.
- Assess and report on the performance of implemented changes or improvements, making adjustments as needed.
- Work closely with IT teams to ensure technical solutions meet business requirements and regulatory standards.
- Evaluate and integrate emerging technologies to enhance the efficiency of regulatory processes.
- Contribute to the continuous improvement of business analysis methodologies and best practices within the organization.
Qualifications and Skills
- Degree in Business Administration, Finance, or a related field plus a minimum of three years relevant work experience (or an equivalent combination of education and experience); recent graduates with strong, relevant internship experience in professional business environments may also be considered.
- A certification such as CBAP (Certified Business Analysis Professional) or equivalent is an asset.
- Previous experience in a healthcare or policy environment is valuable.
- Strong understanding of business analysis techniques, tools, and methodologies.
- Excellent time management skills.
- Superior analytical skills, documentation, workflows, including the ability to comprehend, analyze and resolve complex issues.
- Highly developed business writing and verbal communication skills with the ability to document work appropriately.
- Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.
- Demonstrable skills handling changes requests, impacts, and tracking tasks, actions, risks, issues and impacts.
- Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
- Demonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.
- Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
An individual who meets either the established formal qualification or the accepted equivalency can be considered equally for this role.
Compensation and Perks
The compensation for this position ranges from $91,000 to $102,780 annually, based on a 37.5-hour work week. The starting salary will be determined by factors such as the candidate's job-related knowledge, skills, experience, the salaries of peers within the same range, market conditions, and other relevant considerations.
CCHPBC offers a competitive compensation package, including health, dental and vision benefits, employee assistance program, Municipal Pension Plan, and paid time-off package. Other perks include flexible hybrid work arrangement, professional development opportunities, and office closures for the 11 statutory holidays in B.C., as well as Easter Monday and Boxing Day.
Application Process
If you are interested in joining our team, please submit your resume and cover letter on our careers portal on our website, www.cchpbc.ca/about/#careers by May 9, 2025. This position will remain open until filled, but priority will be given to applications received by the deadline. References, education and credential verifications, and a criminal record check may be required for final candidates.
Preference will be given to candidates residing in the Lower Mainland for this position. Please note that this position is only open to candidates authorized to work in Canada, and relocation assistance will not be provided.
The College provides accommodations for applicants with disabilities throughout the selection process. If you require accommodation, please inform us when contacted for an interview or assessment. All accommodation information will be kept confidential.
We appreciate all applications; however, only those selected for an interview will be contacted.