Business Integrations Manager

Local (OKC) candidates only - hybrid position

Job Description:

Serves as the "voice" of the business customer for a designated project and is responsible for project outcomes; acts as a vocal and visible champion, legitimizes, and prioritizes the project's goals and objectives, and is the primary decision maker, representing the business, for the project.

Provides oversight and directs day-to-day activities for a group of Colleagues assigned to a project team; collaborates and facilitates communication with project team members, business analysts, system programmers, vendors and subject matter experts throughout the Company to help define business rules and requirements, assist with major issues, conflicts and obstacles, assist with scope planning and prioritization, generate ideas, evaluate solutions and solve business problems by applying product and business knowledge, experiences, Lean principles, and PROSCI change management methods.

Communicates with management and project stakeholders by preparing and delivering clear and concise updates in a variety of media formats to communicate project status, conduct demonstrations of system functionality, and to share project information.

Requirements:

• Bachelor's degree from four-year college or university in Business, Information Technology, Accounting or related area of study preferred, in addition to 7 years experience in insurance business administration, business analysis and/or project management
• 7-10 years experience
• Strong oral and written communication skills, including outstanding interpersonal and consultative skills
• Strong research, analysis and interpretation skills
• Strong people skills and ability to communicate effectively with Customers, Colleagues throughout the Company, outside vendors and consultants
• Ability to develop documents (processes, MAR procedures, process maps) and communication materials (presentations, Power Point presentations, manuals, internal communications, project reports etc.)
• Experience in a broad spectrum of insurance company operations with a strong knowledge of AF's processes, products and services
• Good knowledge of AF's target market niches
• Ability to train Colleagues on processes and systems
• Experienced in absorbing information quickly and summarizing in an understandable format
• Excellent planning and organizational skills with the ability to multi-task, manage changing priorities, and to meet established timelines
• Excellent ability to maintain objectivity, demonstrate diplomacy and to display tact in all situations
• Proficient in PC Windows-based software including Microsoft Office applications
• Strong follow-through and results oriented
• Strong leadership, critical thinking and negotiation skills
• Prior experience in leading projects with a good knowledge of project management methodologies (i.e. Agile, Waterfall, etc.)
• Demonstrates a high level of administrative competency and excels in analyzing and adjusting organization procedures for maximum efficiency
• Demonstrates proficiency with complex technical situations
• Strong problem-solving skills
• Proficient knowledge of technical IT terminology and basic technology infrastructure

Certificates, Licenses, Registrations and Exams:

• Project Management Professional (PMP) and/or equivalent Agile Project Management certification preferred
• Professional Business Analysis, Lean, Six Sigma, or other process improvement methodology experience is strongly preferred
• Certified PROSCI Change Management Practitioner
• Insurance industry coursework or designations, strongly preferred

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