Business Process Engineer

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Company: CompuNet, Inc.

Location: Meridian, ID 83646

Description:

Why join CompuNet?

CompuNet values its people more than any other asset-and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

What You'll do

CompuNet, Inc. is seeking a Business Process Engineer to join our IT Team in Boise. This role works with our talented and experienced IT Group to help train, build, test, implement and educate on our business software applications. This includes applications we purchase and applications we build and customize. Day-to-day tasks may include:
  • Collaborate closely with the support, development, and analyst teams to drive proper use and adoption of Business Applications
  • Analyze, advise, and support the implementation and use of software and processes towards business problems
  • Provide advanced support for business application users
  • Create and deliver training on business applications throughout the organization
  • Evangelize and drive adoption of internals tools and processes
Who You Are

The ideal candidate will be creative and analytical, a strong team player who is invested in helping your team succeed and contributing to a great company culture. You are exceptionally detail driven and highly organized. You love efficiency and digging in to solve complex problems. You like working with peers and supporting users and teams to see their success. You are comfortable working over the phone, on video and presenting to groups. You approach your work with a spirit of partnership and collaboration, not exclusion or rigidness. You're a resourceful problem solver; you can feel for gaps in what you're working on, pitch solutions and implement them.

You have the following knowledge, skills, or experience:
  • An ability to set direction, take ownership, make calls and see things through
  • Enjoy helping others learn, grow, and achieve
  • A systems thinker with an ability to describe, analyze and create
  • Experience with Business Applications such as ERP, ITSM and Financial Packages
  • A sixth sense to identify and anticipate current and future problem areas with implementation and usage
  • A healthy attention to detail and desire for data to be "right" and systems to be "clean"

Our ideal candidate would also have the following preferred knowledge, skills, abilities, and/or education (these are not requirements, we will train the right candidate):
  • Experience supporting or using ConnectWise Manage and/or ConnectWise Sell
  • Working with a ticket and/or project management system
  • A penchant for learning new things


Who we are

CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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