Business Systems Analyst

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Business Systems Analyst works with some supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity. He/She serves as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision. This position ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.

Responsibilities

• Creates project work plans for assigned tasks to ensure milestones are met
• Participates in cross-functional tasks to assist with consistency and adherence with standards and best practices
• Supports subject matter experts in specific business systems analysis areas (e.g., business domains, processes, tools, techniques) to assist other BSAs while expanding his/her knowledge base
• Adheres to enterprise process standards and contributes to and recommends process improvements to ensure consistent deliverables
• Responsible for the coordination and facilitation of work sessions to gather relevant information and to ensure understanding of the audience's knowledge
• Analyzes, comprehends, and applies the appropriate level of details, based on the stage of the project life cycle, to ensure mapped solutions satisfy business problems and opportunities
• Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders
• Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle
• Delivers clear, relevant, and accurate written and verbal communications appropriate for the audience to ensure clarity and understanding
• Delivers verbal and written communications in a professional manner to ensure a credible, consistent, and clear message

Requirements

• Bachelor's degree or International equivalent in Business, Industrial Engineering, Computer Science or related discipline preferred
• Knowledge of process and project management
• Must be detail-oriented
• Must have strategic thinking and creative problem solving skills
• Proficient in Microsoft Office Word, PowerPoint and Excel
• Excellent written and verbal communication skills
• Experience with Agile/Scrum methodology preferred
• Experience in application development and or solution design preferred

Qualifications:

• Bachelor's Degree or International equivalent
• Experience with vendor sourcing, negotiations, and contract management
• Experience using a research problem to guide relevant data gathering and benchmarking - Preferred

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.