Business Systems Manager

We are looking for a NYC based Business Systems Manager to join our talented, dynamic, and rapidly growing global team. We have an in-office requirement of 2 days per week for local employees.

Company Description

OpenAsset is the only Digital Asset Management solution built for the Architecture, Construction and Engineering industries. We have over 900 clients and 20 years of experience delivering value. Our vision is to inspire people through visualization of the built world.

We are a diverse group of hard-working and entrepreneurial people dedicated to solving complex challenges, working hard on meaningful projects, and celebrating our successes. We are looking for extraordinary people to join our industry-leading and incredibly talented team! Our inspirational and fun working environment, innovation-driven, fast-growing company, and ambitious projects are just a few reasons why you will love working here.

As a company we are passionate about ensuring that diversity and inclusion are championed, and that everybody has a seat at the table. We promote a culture where everyone feels valued, and we have adopted policies to ensure we hire from a diverse pool of candidates.

OpenAsset employs 85 people and is growing rapidly. OpenAsset has partnered with Marlin Equity Partners, an $8bn private equity fund, to help the business scale its sales, technical and management capacity to meet accelerating demand for its B2B SaaS product.

Business Systems Manager Description

The mission of the Business Systems Manager is to deliver scalable, integrated solutions that empower the GTM and Finance teams to achieve their goals, maximize revenue, and enhance operational efficiency. By streamlining processes and enhancing data accuracy, the team supports informed decision-making and operational excellence.

As Business Systems Manager at OpenAsset, you'll play a pivotal role in a growing business. You'll oversee the day-to-day administration, configuration, customisation, and troubleshooting of our GTM tech stack with a primary focus on Salesforce, crafting innovative solutions that support our business teams and drive best in class reporting and company-wide process efficiency.

What You Will Do

• Customise and Configure Salesforce - Design and implement Salesforce solutions that meet the evolving needs of our Revenue organisation. This includes managing user profiles, permissions, and data integrity, as well as building efficient, automated processes using Salesforce Flows to streamline workflows and enhance productivity.
• Manage tools within the wider GTM tech stack, particularly Gong, and ensure we are getting the most out of the latest product releases from our tools that integrate with Salesforce (like Gong, Zoominfo and Linkedin Sales Navigator)
• Play a critical role in our wider GTM>Finance tech stack project for 2025 as we upgrade the current Salesforce + Zuora setup
• Develop and Deliver User Training - Create and lead comprehensive training sessions to ensure teams maximise their Salesforce usage. From interactive materials to one-on-one support, you'll empower users with the skills they need to leverage Salesforce to its fullest.
• Develop Reporting & Dashboards - maintain daily, weekly, and monthly reports on revenue performance using Salesforce reports and dashboards.
• Troubleshoot and Resolve Issues - Be the go-to expert for Salesforce troubleshooting, resolving issues around data integrity, functionality, and performance. You'll work closely with IT and developers to deliver a seamless Salesforce experience across departments.
• Collaborate Across Teams - Partner with Data, Product, Marketing, Finance, and Revenue teams to lead Salesforce-related projects, enabling cross-functional workflows and introducing new features. As we grow, you'll be instrumental in shaping an efficient, cohesive Salesforce ecosystem.
• Stay Ahead of the Curve - Keep up with the latest Salesforce and GTM tool releases, tools, and best practices. You'll continuously explore new capabilities to help us get the most out of our GTM tech stack investments.

As part of a team in growth mode, you'll contribute to scaling our revenue systems and crafting best-in-class solutions. This is an exciting opportunity to make a lasting impact on a high-growth company, with Salesforce as a core pillar of our success strategy.

What Will You Need

• Significant experience as a Salesforce Administrator, with a deep understanding of Salesforce architecture, features and best practices.
• Experience with other GTM tools such as LeanData, Gong, ZoomInfo, Outreach
• Experience in integrating Salesforce with other business systems (Finance ERP, billing, GTM, etc)
• Experience of Salesforce integration with Zuora in particular is a plus
• Strong troubleshooting and problem-solving skills.
• Ability to work both independently and collaboratively.
• Experience with Apex is a plus.

Benefits

• Competitive salary
• Medical / Dental / Vision coverage
• 20 days paid time off per year + federal holidays (UK style!)
• 5 paid sick days
• Work from home flexibility
• Commuter benefits
• 401k
• Paid parental leave
• "Getting Started" Stipend
• Career growth and development opportunities

This position is not eligible for visa sponsorship.

Axomic is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualifications-we do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.