Business Technology Solutions Lead

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary:

The Business Technology Solutions Lead will serve as the strategic bridge between technology solutions and core business goals for key accounts within the Business Unit IT. This role is pivotal in evaluating, analyzing, and developing roadmaps to optimize the technology landscape, ensuring alignment with Jabil's objectives such as reducing manufacturing costs and SG&A. The ideal candidate will empower technology-driven business success, foster growth, and maximize value by making strategic technology decisions that meet both current and future needs.

Essential Duties and Responsibilities:

Strategic Leadership:

• Understand and align with Jabil's business strategy and IT objectives.
• Define and drive the overall solution architecture consistent with Jabil's methodology.
• Provide technical leadership and guidance to customers, project managers, domain architects, domain specialists, and application engineers.
• Consult and collaborate with Enterprise Architects and Senior IT Architects to design and deliver optimal solutions.
• Build trust with clients and management through effective communication and leadership.

Solution Development:

• Evaluate and analyze key accounts to develop strategic roadmaps for technology optimization.
• Ensure non-functional requirements such as security, disaster recovery, availability, and performance are met.
• Research and stay updated on technology and industry trends to maintain a competitive edge.
• Validate solutions through modeling or prototyping before full implementation.

Continuous Improvement:

• Utilize methodologies like Lean Six Sigma to identify and guide organizational improvement opportunities.
• Perform root cause analysis and implement remediation actions.

Management Practices:

• Develop project plans and influence project organization.
• Apply recognized system sizing methodologies.
• Manage changes in scope, schedule, cost, and risk.
• Crosstrain staff to reduce delivery risk and ensure process continuity.
• Define processes and methods necessary to support delivery and deployment.

Training & Development:

• Define technical job content and qualifications for key roles supporting the technical infrastructure.
• Work closely with management to assess and develop staff skill sets.
• Assist in resolving staffing knowledge gaps.

Communication:

• Publish and present information to customers, IT leaders, and business executives.
• Engage with vendors and third parties as needed.
• Organize and communicate ideas clearly in both verbal and written formats.
• Foster a collaborative environment by encouraging input from staff and developing peer relationships with Senior IT Architects.

Job Qualifications:

Knowledge Requirements:

• Comprehensive understanding of architectural components and their interrelationships.
• Proficiency in Architectural Principles and methods.
• Strong presentation and written communication skills.
• Ability to handle stressful situations with good judgment.
• Experience in providing technical leadership to solution delivery teams.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Education & Experience Requirements:

• Bachelor's degree required; post-graduate degree in Computer Science or Management Information Systems preferred or equivalent work experience.
• Minimum 12 years of experience in a related discipline, or an equivalent combination of education, training, and experience.

Preferred Certifications:

• Open CA Level 1: Certified
• TOGAF 9 Foundation
• ArchiMate 3 Foundation

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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