Business Transformation Manager

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Job Title: Business Transformation Manager: Change Squad Leader and Process Engineer

Location: Atlanta, Ga (Sandy Springs- Hybrid)

FLSA: Exempt

Company Overview:

Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Job Overview:

In this dual-role position, you will not only design, optimize, and enhance operational processes but also lead a "change squad" dedicated to driving organizational and process transformations. You will apply a consultative mindset to collaborate with operational leaders and other leaders across the firm to, understand their processes, provide expert guidance on potential enhancements, and drive the successful adoption of changes. This is a unique opportunity to make a significant impact on both operational efficiency and organizational growth.

Job Responsibilities:

• Lead a dedicated "change squad" focused on implementing strategic organizational and process changes
• Analyze current processes to identify opportunities for improvement in efficiency, quality, cost reduction, and compliance
• Engage proactively with stakeholders across all levels to understand their needs, challenges, and feedback related to process and change initiatives
• Foster a collaborative environment that encourages input, addresses concerns, and builds consensus around proposed changes
• Design, implement, and optimize process modifications, driving seamless integration with minimal disruption to ongoing operations
• Monitor, evaluate, and report on the effectiveness of process changes, making data-driven adjustments as needed
• Collaborate with cross-functional teams (e.g., production, quality, and R&D) to ensure alignment and smooth execution of process improvements
• Develop and execute change management strategies, ensuring stakeholder buy-in and minimizing resistance
• Help drive training, workshops, and support sessions to equip team members and affected parties with the skills and knowledge needed for successful change adoption
• Help craft and develop metrics to report on the progress, challenges, and outcomes of change initiatives to senior leadership

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• Bachelor's degree in Finance, Engineering, or in a related field
• Minimum of 5 years of hands-on experience in process engineering, with a demonstrated track record of successful process optimization projects
• At least 2 years of leadership experience, preferably in process engineering, project management, or team leadership roles
• Experience implementing Lean, Six Sigma, or other leading process improvement frameworks
• Strong analytical problem-solving ability, with a focus on data-driven decision making
• Familiarity with project management tools and change management methodologies (e.g., ADKAR, Kotter's 8-Step Process)
• Superior communication skills, with the ability to articulate complex ideas to diverse audiences, from team members to executive leadership
• Adept at stakeholder management and building consensus across departments
• Comfort with ambiguity and a knack for thriving in an iterative, fast-evolving environment
• Experience in the Automotive, Insurance, or Financial Services Industries
• Microsoft Office (Outlook, Excel, Word) proficiency
• Must be authorized to work in the U.S
• Must be able to successfully pass a background check

Company Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.