CA IAM

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Company: SysMind Tech

Location: Plano, TX 75025

Description:

Lead the IAM Application support In-depth knowledge of application security concepts, best practices and methods.
Technical SME expertise in Identity and Access Management technologies - CA Identity Manager, Expertise in CA Identity Management upgrades, deployments and integration Strong debugging and problem-solving skills to resolve operational issues and perform Root cause analysis Lead and support myidM (CA Identity Manager) day to day issues and Incidents.
Lead Change reviews and ensure documentation is up to date Strong experience in Infrastructure components and on Linux and Windows platforms.
Drive automation of daily tasks and deliver end to end.
Monitoring Work with Enterprise Architecture and Security teams in specifying technical requirements.
Ensure vendors adhere to established SLAs for incidents and service requests.
Ensure SLAs are met or exceed expectation.
Handle requests or tickets related to passwords.
Monitoring system activities, Providing break-fix support (incident response), Restart activities.
Track and Create User access provisioning failure tickets.
Support production issues for IAM/PAM Products
Log monitoring for Password vault issues and provisioning failures