Campus Dining Director
Apply NowCompany: Continental Services
Location: Auburn Hills, MI 48326
Description:
Campus Dining Director
Department: Stellantis Cafe Overhead 700260
Employment Type: Full Time
Location: Stellantis AH
Compensation: $85,000 - $90,000 / year
Description
Who We Are:
Continental is Michigan's premier events and catering company where we cruise the Detroit River on the luxurious Infinity and Ovation Yacht Charters or entertain with Forte Belanger at the exclusive Waterview Loft at Port Detroit. We have been named one of Crain's Detroit Business' "cool places to work" and are consistently name Best Caterer in Detroit by Hour Magazine. At Continental, our goal has always remained the same - delight our guests every mean, every day.
Position Overview:
The Corporate Campus Dining Director will oversee the high-end dining services for a premier corporate campus, ensuring exceptional service, quality, and innovation in food offerings that align with the unique needs and expectations of an elite clientele. This individual will lead the day-to-day operations, delivering a refined, high-quality dining experience that reflects the sophistication and prestige of the client's corporate environment. The Dining Director will work closely with executive leadership, culinary teams, and service staff to exceed client expectations, while managing financial performance and maintaining the highest standards of food safety and quality.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Company Offerings:
We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
We are Curious.
Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and make them remarkable.
We are Welcoming.
Approachable and engaging. Invested in teamwork, collaboration, and engaging our guests with the utmost personal attention. It's all about making everyone feel welcome and appreciated.
We Dream Big.
We embrace our adventure, individually and collectively. By being proactive and continuously striving for more, we consistently create value, while paving our path for personal and professional growth.
We do more than dish up great meals. We people embody our core mission to delight our guests, every meal, every day.
Company Offerings
We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
To ensure we protect our team members and the integrity of our company, all associates are required to go through a background check prior to starting with the company. The background check will include validation of information supplied on the application, criminal history, and drug screening. Depending on the nature of the position, additional checks such as driving history, physical ability, or credit check may also be required.
Continental offers a highly competitive compensation package.
Continental is proud to be an Equal Opportunity Employer.
#CONALB
Department: Stellantis Cafe Overhead 700260
Employment Type: Full Time
Location: Stellantis AH
Compensation: $85,000 - $90,000 / year
Description
Who We Are:
Continental is Michigan's premier events and catering company where we cruise the Detroit River on the luxurious Infinity and Ovation Yacht Charters or entertain with Forte Belanger at the exclusive Waterview Loft at Port Detroit. We have been named one of Crain's Detroit Business' "cool places to work" and are consistently name Best Caterer in Detroit by Hour Magazine. At Continental, our goal has always remained the same - delight our guests every mean, every day.
Position Overview:
The Corporate Campus Dining Director will oversee the high-end dining services for a premier corporate campus, ensuring exceptional service, quality, and innovation in food offerings that align with the unique needs and expectations of an elite clientele. This individual will lead the day-to-day operations, delivering a refined, high-quality dining experience that reflects the sophistication and prestige of the client's corporate environment. The Dining Director will work closely with executive leadership, culinary teams, and service staff to exceed client expectations, while managing financial performance and maintaining the highest standards of food safety and quality.
Key Responsibilities
- Client Relationship Management:
- Serve as the primary point of contact for the high-end corporate client, ensuring all dining services meet their expectations in terms of quality, service, and presentation.
- Build strong relationships with key stakeholders to ensure clear communication and continuous alignment with client needs.
- Proactively solicit client feedback and address concerns promptly, ensuring complete client satisfaction and loyalty.
- Operational Excellence:
- Oversee daily operations of all campus dining facilities, including executive dining, staff cafeterias, catering services, and specialty dining options.
- Ensure that all food services are delivered at the highest standards of quality, consistency, and timeliness.
- Manage scheduling, staffing, and resource allocation to optimize service delivery and maintain a smooth, efficient operation.
- Implement and enforce high-end service standards, creating a sophisticated dining atmosphere that aligns with the prestige of the client.
- Culinary Innovation and Menu Development:
- Collaborate closely with the Executive Chef and culinary team to design and execute innovative, high-end menus that cater to the tastes and preferences of the client's leadership and employees.
- Ensure that menus reflect current culinary trends and feature seasonal, locally sourced, and sustainable ingredients.
- Customize offerings to accommodate dietary restrictions and preferences, delivering a personalized dining experience.
- Team Leadership and Development:
- Lead, mentor, and develop a high-performing dining services team, including front-of-house staff, kitchen personnel, and support staff.
- Promote a culture of service excellence, ensuring that all staff are committed to providing an outstanding dining experience.
- Conduct regular training sessions to maintain service standards and implement best practices in food safety, hospitality, and customer service.
- Event Management and Executive Dining:
- Oversee executive dining services, ensuring the highest level of discretion, customization, and attention to detail for VIPs and high-profile visitors.
- Plan and manage large corporate events, executive meetings, and other special functions, ensuring that every event exceeds the client's expectations.
- Work with the Catering Manager and other stakeholders to create bespoke experiences tailored to the specific needs and preferences of the client.
- Financial and Budgetary Management:
- Oversee financial performance, ensuring that the campus dining services operate within budget while maintaining the highest levels of quality and service.
- Develop and manage budgets for all dining operations, controlling food costs, labor, and operational expenses.
- Analyze financial reports and KPIs to identify opportunities for cost savings without compromising service standards.
- Health, Safety, and Compliance:
- Ensure full compliance with local, state, and federal regulations regarding food safety and health standards.
- Implement and enforce strict health and safety protocols, including regular staff training and audits.
- Maintain a pristine and professional dining environment, adhering to the highest standards of cleanliness and hygiene.
- Sustainability and Corporate Social Responsibility (CSR):
- Drive sustainability initiatives, such as reducing food waste, sourcing from local and ethical suppliers, and implementing eco-friendly practices across the dining operations.
- Collaborate with the client's sustainability team to align dining services with broader CSR goals, including reducing the environmental impact of the campus's dining operations.
Skills, Knowledge and Expertise
- Experience:
- 10+ years of experience in food service management, with a minimum of 5 years in a leadership role overseeing high-end or fine dining operations.
- Experience in managing large-scale corporate dining or hospitality services, particularly for a high-end or luxury client base.
- Proven success in managing client relationships, delivering superior service, and driving continuous improvements in dining operations.
- Skills and Competencies:
- Strong leadership and team management skills, with a proven ability to inspire and develop teams in a fast-paced, high-expectation environment.
- Exceptional customer service and client relationship management abilities.
- Expertise in culinary trends, menu planning, and event execution for elite clientele.
- Financial acumen with experience in budget management, financial reporting, and cost control.
- In-depth knowledge of food safety, sanitation regulations, and best practices.
- Education:
- Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field (or equivalent experience).
- Certifications in food safety and sanitation (ServSafe or equivalent) are required
Benefits
Company Offerings:
We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
We are Curious.
Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and make them remarkable.
We are Welcoming.
Approachable and engaging. Invested in teamwork, collaboration, and engaging our guests with the utmost personal attention. It's all about making everyone feel welcome and appreciated.
We Dream Big.
We embrace our adventure, individually and collectively. By being proactive and continuously striving for more, we consistently create value, while paving our path for personal and professional growth.
We do more than dish up great meals. We people embody our core mission to delight our guests, every meal, every day.
Company Offerings
We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
To ensure we protect our team members and the integrity of our company, all associates are required to go through a background check prior to starting with the company. The background check will include validation of information supplied on the application, criminal history, and drug screening. Depending on the nature of the position, additional checks such as driving history, physical ability, or credit check may also be required.
Continental offers a highly competitive compensation package.
Continental is proud to be an Equal Opportunity Employer.
#CONALB