CENTER ADMINISTRATOR

Salary : $95,637.10 - $101,184.72 Annually
Location : 11903 Bellaire Blvd
Job Type: Full Time
Job Number: 36598
Department: Houston Public Library
Division: HPL - COMMUNITY ENGAGEMENT
Opening Date: 04/17/2025
Closing Date: 4/24/2025 11:59 PM Central

POSITION OVERVIEW
Applications accepted from: All Persons Interested
Job Classification: Center Administrator
Reporting Location: 11903 Bellaire Blvd. Houston, TX 77072
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
In a first of it's kind, the Alief Community Center houses the Houston Health Department, Houston Public Library, and the Houston Parks and Recreation Department in one facility designed to better serve the Alief Community.

The City of Houston seeks to hire a Center Administrator to oversee the comprehensive coordination of our Alief Community Center, including operations, management, and overall performance of the facility. The Center Administrator will be responsible for ensuring the efficient operations of the facility, delivering excellent customer service, maintaining high standards of safety and cleanliness, managing staff, and ensuring the facility meets the needs of the community.
Key Responsibilities:

Customer Service & Community Engagement:

• Ensure the facility delivers exceptional customer service and meets the needs of its diverse user base.
• Handle customer inquiries, complaints, and feedback professionally and efficiently.
• Collaborate with community organizations, local groups, and stakeholders to create programs and services that meet community needs and increase public participation.

Marketing & Promotion:

• Implement marketing strategies to promote the facility and its programs to increase public awareness and participation.
• Organize events and activities that attract visitors to the facility and enhance its visibility in the community.

Operations Management:

• Oversee day-to-day operations of the public facility, ensuring all functions are performed efficiently and in compliance with relevant regulations and policies.
• Develop, implement, and evaluate operational procedures to maximize the use of the facility and resources.
• Ensure the facility is in optimal condition, coordinating maintenance, repairs, and improvements as necessary.

Department Management:

• Foster a positive work environment between departments, promote teamwork, and support professional development opportunities.

Safety & Compliance:

• Ensure the facility complies with all local, state, and federal regulations, including health and safety standards.
• Develop and implement safety protocols and procedures to protect staff, visitors, and assets.

Reporting & Communication:

• Prepare regular reports on facility operations, performance, and financial status for senior management and stakeholders.

Serve as the primary point of contact between staff, the public, and governing authorities.WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Behavioral or Social Science, Humanities, Business Administration, Public Administration or a closely related field.

EXPERIENCE REQUIREMENTS
Four years of experience in administration or professional work related to Urban Planning, Public Administration or Service Delivery in a social service agency, public department or a similar facility are required.

Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
None
PREFERENCES

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

• Experience in retail management, restaurant management, or facility management.
• Strong leadership and team management skills.
• Excellent communication, organizational, and problem-solving abilities.
• Proven ability to increase public traffic and revenue generation.
• Experience in customer service and community engagement.
• Proficiency in facility management software, Microsoft Office Suite, and other relevant tools.
• Ability to work flexible hours, including weekends or evenings, as required

GENERAL INFORMATION

SELECTION/SKILLS TEST REQUIRED
The selection process will involve application review and/or interview.

SAFETY IMPACT POSITION - No

Pay Grade - 25

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (832)393-4632

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm

If you need special services or accommodations, call (832)393-0465. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE EQUAL OPPORTUNITY EMPLOYER
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html
01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes
• No

02

Which best describes your completed education?

• Master's Degree or beyond
• Bachelor's Degree
• Associate's Degree
• High School Diploma/GED
• None of the Above

03

Please indicate your degree concentration.

• Behavioral or Social Science
• Humanities
• Business Administration
• Public Administration
• My degree is not listed
• Other

04

Which best describes your years of experience performing duties and functions similar to this job description?

• LESS THAN four (4) years of experience
• AT LEAST four (4) years of experience
• AT LEAST six (6) years of experience
• Eight (8) or more years of experience

05

Describe your experience cultivating and managing relationships with vendors, community partners and stakeholders?
06

Please indicate your level of proficiency in Microsoft Office products (Word, Excel, Outlook).

• BEGINNER: Perform daily word processing tasks, enter and correct data, modify a workbook, format a Worksheet, creates a new e-mail message, checking e-mail.
• INTERMEDIATE: Basic formatting and create a variety of templates, merges; manage table data, sort and filter merges, reply, forward, print and delete an e-mail message.
• ADVANCED: Manage table data, sort and filter merges, advanced techniques for analyzing and manipulating data in Excel. Delete e-mails from the Inbox, Sent Items and Deleted Items folders, Add, edit, move and delete appointments on your calendar.
• EXPERT: Produce table of contents, footnotes, endnotes, bookmarks, manage Macro commands, and create MS Excel applications, managing multiple calendars.
• No experience

07

Do you have any previous supervisory experience?

• Yes
• No

08

Which of the following do you have professional experience? Check all that apply.

• Oversee the day-to-day operations and maintenance of the facility, including HVAC, electrical, and plumbing systems, to ensure a safe and efficient working environment.
• Manage space allocation and layout planning, coordinating office moves and adjustments to meet the evolving needs of the organization.
• Negotiate and manage contracts with external vendors and service providers, including cleaning, security, and landscaping, to ensure quality services are obtained at cost-effective rates.
• Implement and oversee a comprehensive facility management system, including a preventative maintenance schedule, to minimize downtime and extend the lifespan of facility assets.
• Coordinate with IT department to ensure all technological infrastructure within the facility is functioning optimally and meets the organization's operational requirements.
• None of the above

Required Question