Center Manager of Operations

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This is a full-time position working 40 hours per week; varying shifts Monday through Friday.

The salary range for this position is $75k- $118k based on direct and relevant experience.

RAYUS Radiology is looking for a Center Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Center Manager, you will be accountable for all operational aspects of running a center(s), which includes planning, staff management, budget management, maintaining relationships with referring groups, and on-going customer service functions. Responsible for meeting the quality and operational goals for the center(s).

This is a full-time position working 40 hours per week; varying shifts Monday through Friday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(50%) Center Operations

• Evaluates current processes to ensure the effective fulfillment of objectives
• Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc. necessary for providing quality care and maintaining a sound operation
• Develops and manages the budget for the center(s) and makes responsible financial decisions for the centers
• Manages accounts payable, payroll and associate timecards
• Manages and trains staff on cash collection process at the center level
• Works closely with billing
• Assists Director of Operations in making responsible financial decisions for the centers by partnering with local management to meet or exceed financials goals
• Monitors performance and profitability of services offered
• Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
• Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists
• Interfaces with Medical Director, VP Operations, Director of Operations and all technical and administrative staff to ensure effective teamwork and efficient center operations
• Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery
• Maintains a safe environment for patients, technologists, radiologists and any other center associates with the assistance of the center safety coordinator
• Responsible for securing and maintaining ACR accreditation and overseeing ACR toolbox
• Assists local management and sales team in maintaining relationships with outside referring physician offices via personal visits and/or ensuring highest quality of customer service functions
• Attends quarterly training sessions and ensures center associates attend
• Responsible for maintaining knowledge of and following applicable state laws regarding radiation safety and government licensing
• Ensures compliance with all HIPAA guidelines

(40%) Staff Management

• Leads regular staff meetings and associate one-on-one discussions
• Participates in staff performance evaluations, compensation recommendations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates
• Oversees and assists in training of new associates and supervisors, providing resource and technical expertise
• Supports and conducts training efforts for continuing education for the technologists and nurses
• Ensures all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.
• Interfaces with Radiologists to create and maintain up-to-date protocol manuals for all modalities
• Maintains staff retention by implementing effective retention strategies
• Ensures appropriate physician coverage for all contrast and sedation studies
• Performs functions of technologist or front office as needed and as qualified
• Implements strategies to promote teamwork within the center and with other associates including management and radiologists

(5%) Completes other tasks and projects as assigned

Required:

• Associate's degree
• 3-5 years of related medical experience, preferably in outpatient radiology imaging
• Minimum 3 years of management and supervisory experience
• Valid driver's license and proof of current insurance

Preferred:

• Bachelor's degree
• RT Certification

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!

RAYUS Radiology is an EO Employer/Vets/Disabled.