Chief Clinical Officer

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Company: Shenandoah Community Health

Location: Martinsburg, WV 25404

Description:

Since 1976, the dedicated providers and support staff of Shenandoah Community Health have worked to ensure our patients receive the highest quality, most comprehensive healthcare, behavioral healthcare, and support services possible. We are a Primary Care Medical Home and provide a wide range of coordinated healthcare services. As a Federally Qualified Health Center, SCH also offers WIC Nutrition programs; HIV case management; on-site pharmacy; lab and x-ray services; outreach nursing to migrant and seasonal farm workers and the homeless; medication assistance; assistance with ACA Marketplace and Medicaid enrollment; Weight & Wellness, diabetes management; breastfeeding support and substance abuse programs; and family resources. Shenandoah Community Health also offers interpretation services for patients whose primary language is not English. Working at SCH is more than just a job, it is an opportunity to impact the lives of the people living in our community.

Overview: The Chief Clinical Officer (CCO) works under the direction of the Chief Executive Officer (CEO) and within the scope of established policies/procedures. The CCO supervises and directs personally or through delegation, licensed clinicians to ensure quality patient care, productivity, and compliance with organizational policies, employment contracts, and administrative responsibilities. The CCO will have dedicated administrative time and clinical time.

Responsibilities: Ensuring Clinical Quality Assurance and Improvement: either directly or through delegation institutes reviews to continuously monitor and assess the performance of each licensed practitioner, including peer review; ensure clinical benchmarks are in place, monitored, and improved upon as appropriate; ensure to the extent possible that SCH meets NCQA, Meaningful Use, HRSA/BPHC, state, and federal clinical licensing, quality improvement, credentialing, and privileging regulations and expectations.

Providing Medical Staff Development, Oversight, and Direction: actively participates in the identification of clinician recruitment needs and in the timely recruitment of clinicians; interview candidates, verify credentials and references, and recommend clinical staff for employment, credentialing and privileging in accordance with the expectations of external reviewers and Board policy; establish programs to orient, mentor, and train new clinicians to be quality, caring, productive, providers within the Community Health Center environment; develop, coordinate and enforce policies and procedures to minimize the potential that clinical care will fall short of the generally accepted standards of care; initiate performance improvement, remedial action, or termination when clinicians do not meet quality, compassionate, productivity expectations, or other expectations of employment; ensure fairness in clinician work schedules and assignments; conduct reviews to identify opportunities for improvement and to ensure that the expectations of external reviewers are met.

As a Member of the Senior Administrative Staff: works constructively and proactively with the CEO and senior administrative staff to develop and maintain a sustainable organization focused on community needs and in which clinicians practice quality, efficient and productive medicine; advises senior management and the Board of Directors on matters appropriate to assuring the provision of quality, accessible, cost effective patient care; participates in SCH Executive Management and Board of Directors Committees and meetings; communicate and motivate staff on matters relating to SCH goals, objectives, policies, and procedures; develop as appropriate SCH clinical policies, procedures and protocols; assists the CEO in planning, implementing, and executing management strategies and programs in areas of overlapping responsibilities and authority.

Qualifications: Must be degreed, as an M.D., D.O. or DNP; MBA, MPH, MHA, MPA or similar advanced management courses required; requires a minimum of five (5) years' previous management experience in an ambulatory care facility.

Come join our team!

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